Happy life 5I5J Holding Group Co.Ltd(000560)
catalogue
On the present report / 4
Chairman's speech / 5
Compliance operation
About 5I5J Holding Group Co.Ltd(000560) / 8 helping to stabilize Zhiyuan / 23
Company profile / 9 compliance management / 24
Statistics 2021 / 10 risk control / 24
Corporate governance / 11 integrity management / 24
Strategic objective / 15 cultivate a culture of compliance and integrity / 24
Business layout / 15 stick to information security and privacy protection / 24
Digital empowerment cooperation and collaboration
Focus on excellent operation / 19 join hands for win-win results / 25
Realize digital transformation and accelerate service iteration / 20 protect shareholders' rights / 26
Promote digital practice and restructure the organizational model / 21 take the initiative to assume industry responsibilities and promote the healthy development of industry ecology / 28 give full play to digital technology and improve efficiency management / 22 work together with the industry to deepen diversified cooperation / 30
Relying on digital system, accelerate talent training / 22 create customer value, undertake the trust of small family and fulfill the mission of "living in peace" / 31
Happy life 5I5J Holding Group Co.Ltd(000560) people oriented, building a happy home / 34
Protection of employees' rights and interests / 35 protection of the environment
Green salary / career development
Employee health and safety / 37 deeply rooted in green concept / 47
Caring for employees / 37 advocating green management / 48
Emotional social outlook 2022 / 49
Show responsibility / 40
Epidemic prevention has me, 5I5J Holding Group Co.Ltd(000560) in action / 41
Love, mutual assistance, warm heart, voluntary help / 43
Empowering community, innovating community service model / 44
About this report
This report is the first social responsibility report (hereinafter referred to as "this report" or "report") issued by 5I5J Holding Group Co.Ltd(000560) (hereinafter referred to as " 5I5J Holding Group Co.Ltd(000560) ," the company "or" the company "). Based on the principles of standardization, transparency, objectivity and comprehensiveness, the report provides stakeholders with 5I5J Holding Group Co.Ltd(000560) the practice and performance of social responsibility in the fields of operation, society, public welfare and environment.
Scope of report
Organizational scope of the report: the organizational scope of the report takes 5I5J Holding Group Co.Ltd(000560) as the main part, covering 5I5J Holding Group Co.Ltd(000560) all subordinate wholly-owned and holding subsidiaries.
Reporting time range: January 1, 2021 to December 31, 2021. In order to enhance the comparability and completeness of the report, some contents are appropriately traced back to previous years and extended to subsequent events up to the disclosure date of this report.
Report release cycle: This report is an annual report.
Preparation basis
This report complies with the relevant provisions of the China Securities Regulatory Commission, such as the standards for the governance of listed companies (revised in 2018), the stock listing rules of Shenzhen Stock Exchange (revised in 2022), the self regulatory guidelines for listed companies of Shenzhen Stock Exchange No. 1 - standardized operation of listed companies on the main board, and so on, It shall be prepared with reference to relevant guidelines and standards such as the guidelines for the preparation of China corporate social responsibility report (cass-csr2.0) issued by the Chinese Academy of Social Sciences, and pay attention to the industry background and highlight the characteristics of the enterprise.
Data source and reliability guarantee
The sources of information and data used in this report include the public data of government departments, the annual report publicly disclosed by the company and other documents, as well as the social, public welfare, governance, environment and other information summarized and counted within the company. The currency and amount involved in the report are measured in RMB unless otherwise specified.
This report is released after being reviewed by the board of directors of the company. The board of directors and the directors guarantee that the contents of the report are true, accurate and complete, and there are no false records, misleading statements or major omissions, and bear individual and joint legal liabilities.
Report acquisition
This report can be posted on the website designated by Shenzhen Stock Exchange（ http://www.cn.info.com.cn./ ）And 5I5J Holding Group Co.Ltd(000560) official website（ https:// 5I5J Holding Group Co.Ltd(000560) 5i5j.com. ）Get. If you have any comments and suggestions on the report, please send an email to 5I5J Holding Group Co.Ltd(000560) 5i5j. COM, or call (0871) 65626688.
Happy life 5I5J Holding Group Co.Ltd(000560) take the interests of customers as the first, employee development as the heart, professional service as the foundation and scientific and technological innovation as the wing
Actively assume social responsibility
Chairman's speech to achieve high-quality enterprise driven by customer experience
Quantitative development
2021 is a year of transition and change, as well as a year of innovation and sailing. This year, since
The opening year of the 14th five year plan is also the node of the succession of the two Centennial goals. This year, we have experienced
The surging global political and economic changes have also experienced the ups and downs of the housing service market. This year, it has always been the opposite
The resurgent epidemic has a profound impact on the operation of our society and the life of every member.
In the face of difficulties and challenges, all loving family members overcame difficulties and showed strong pressure resistance and resilience
Adhere to the upward optimism. As a social service-oriented enterprise established for 22 years, 5I5J Holding Group Co.Ltd(000560) was established
In the community, grow in the community. The growth of enterprises is closely related to the prosperity of the community. We firmly believe in residential service
The customer value and social mission of the industry, we are well aware of the heavy heritage carried by the hot land under our feet, and the group around us
People are full of passion and vitality. Only by working together and forging ahead, can we serve ourselves, our family and us
Create a happier life for our society and country.
We feel the pulse of digital economy together with society and industry
To be broad and subtle, the essence of digitization is to accurately interpret the real world with 0 and 1, so as to help
People create more value possibilities in the physical world. 5g, artificial intelligence, virtual reality and other technologies
The window of the fourth scientific and technological revolution led by has started and is profoundly changing our society and me
Our habits. Responding to the call of digital economy innovation and keeping up with the pace of the times can better practice my love
My family is an enterprise mission to create value for the industry and society.
We have been thinking about this industry for a long time
Always identify the same things, something that can make our organization and our society better
Love. We believe that: service quality, that is to solve the housing needs of customers and provide better service experience, is
The eternal core value of our business; And excellent people are the most important resources in our industry;
Digital technology is the key support to help us aggregate resources and realize value in this era.
Based on this determination, 5I5J Holding Group Co.Ltd(000560) since 2018, it has continued to increase capital investment to promote digital transformation
Type upgrade, forming today's industry-leading digital infrastructure with CBS business system as the core
It has promoted the upgrading of the company's business and operation mode to the network
transformation.
People are the most precious wealth of our time and the guarantee of the continuous growth of our organization
Helping people create better homes and achieve a happier life is the value of our cause. with
We also regard every employee as a family and hope that the enterprise will become a home for the common growth of family members.
We regard "advocating 'love', building 'home' and pursuing 'win' as the core value of corporate culture
In terms of talent recruitment, talent training and welfare treatment, we have established a green competition channel and rapid promotion
Cycle, two-way development route, talent construction and echelon training, perfect training and management system, openness
Fair selection and selection criteria, competitive salary return and comprehensive welfare guarantee create a competitive environment for employees
It has a broad career development platform and attracted a large number of excellent talents to join. As an industry pioneer,
Relying on the perfect talent construction and training system, the company has created a large number of excellent management talents and talents in the industry
Business elites have laid a solid talent foundation for the steady, sustainable and healthy development of the enterprise.
Take root in the community, serve the community and be a loyal guardian of the community
As a community-based social service enterprise, 5I5J Holding Group Co.Ltd(000560) has a deep understanding of the community
Feelings. In the twenty-two years of continuous development, our store network and services have been integrated into the community
As part of the community life infrastructure. Community is the source of our business, and we also
Regard the community as their own home, actively participate in community construction, and strive to create a better person for the community
Happy life 5I5J Holding Group Co.Ltd(000560) living environment.
5I5J Holding Group Co.Ltd(000560) has been actively improving the depth and granularity of community-oriented life services to create credible people, warm stores and reassuring services; Beijing company has released 15 service commitments, 1024 customer service standards and launched a reassuring service plan. Brokers go deep into the community and play an active role in online registration of the elderly, fraud prevention and popular science among teenagers 5I5J Holding Group Co.Ltd(000560) continues to promote the construction of digital community, and is committed to building stores into helpers and promoters of digital community and enablers and promoters of digital community. It plays a role in the fields of wisdom for the elderly, popular science for young people, national fitness and community safety through five protection plans including life, environment, health, emergency and real estate. Since the outbreak of the epidemic in 2020, in the process of fighting the epidemic, 5I5J Holding Group Co.Ltd(000560) has established more than 650 volunteer service teams to help the community measure temperature, check rental houses, buy vegetables for isolated people, and earnestly assume the responsibility of "community Guardian".
Keep the right path and follow the good; Low carbon service to create a green life in the community
It is the consistent adherence of 5I5J Holding Group Co.Ltd(000560) 22 years to do the right and long-term thing. As a social service enterprise at the forefront of the industry, 5I5J Holding Group Co.Ltd(000560) not only serves well, but also always strives to play an exemplary role in compliance operation and clean management. Through continuous improvement and strengthening of internal system, education and training, supervision and management, 5I5J Holding Group Co.Ltd(000560) creates a business environment and corporate culture atmosphere that adheres to the right path and is healthy and upward.
5I5J Holding Group Co.Ltd(000560) actively responds to the call of green and low-carbon life, starts from bit by bit, constantly transforms our services and business activities, and creates more green and low-carbon business services. Standardize and optimize our business and management processes through the digital business system, continuously reduce the energy consumption of business activities and prevent the waste of resources. Through the innovative application of scientific and technological means such as VR house viewing, AI lecture room and electronic contract signing, we can realize green services, save costs for customers and reduce carbon emissions in all links of business.
All the past is a prelude. Life is like an adverse journey, with a reed to sail
In 2022, the company will make concerted efforts to build "three one projects" on the basis of insight into the "driving force" of beautiful living. At the same time, build a "digital force" in technology, improve the "centripetal force" of excellent operation, strengthen the "penetration" of quality service, contribute to the "public welfare force" of social harmony, build a happy enterprise and fulfill the mission of settling down.
5I5J Holding Group Co.Ltd(000560) \u3000
Chairman Xie Yong
April 27, 2022
About 5I5J Holding Group Co.Ltd(000560)
Happy life 5I5J Holding Group Co.Ltd(000560) company profile
5I5J Holding Group Co.Ltd(000560) is a leading residential trading service in China
Operator of Internet residential life service platform. The company believes that 22 years ago, 5I5J Holding Group Co.Ltd(000560) the first store "Beijing Tianzao quality life and the pursuit of enterprise excellent operation" was opened based on the network pingshuiyuan store. In the following two years, the company completed the following projects:
