Company code: Nacity Property Service Group Co.Ltd(603506) company abbreviation: Nacity Property Service Group Co.Ltd(603506) Nacity Property Service Group Co.Ltd(603506)
Summary of annual report 2021
Section I important tips
1 the summary of this annual report comes from the full text of the annual report. In order to fully understand the company's operating results, financial status and future development plan, investors should http://www.sse.com.cn. The website carefully reads the full text of the annual report. 2. The board of directors, the board of supervisors and the directors, supervisors and senior managers of the company guarantee the authenticity, accuracy and completeness of the contents of the annual report, and there are no false records, misleading statements or major omissions, and bear individual and joint legal liabilities. 3. All directors of the company attend the board meeting. The audit report issued by Tianjian certified public accountants Co., Ltd. has no special opinion. 5. The profit distribution plan or the plan of converting accumulation fund into share capital in the reporting period adopted by the resolution of the board of directors
Profit distribution plan for 2021: it is proposed to distribute cash of RMB 3.4674 (tax included) for every 10 shares to all shareholders based on the total share capital of 187777779 shares of the company on December 31, 2021, and the total cash dividend is RMB 6511006709. The amount of cash dividends in the current year accounts for 40% of the net profit attributable to the owner of the parent company in the consolidated statement of 2021, and the remaining undistributed profit is carried forward to the next year. In this profit distribution, no capital reserve will be converted into share capital, and no other forms of profit distribution will be carried out. The above profit distribution plan was deliberated and approved at the second meeting of the third board of directors held on April 15, 2022, and has yet to be deliberated at the 2021 annual general meeting of shareholders of the company. Section II basic information of the company
1 company profile
Company stock profile
Stock abbreviation before stock exchange listing
A-share Shanghai Stock Exchange Nacity Property Service Group Co.Ltd(603506) Nacity Property Service Group Co.Ltd(603506) none
Contact person and contact information secretary of the board of directors securities affairs representative securities affairs representative
Name: Zhao Lei, Ni Yao, Chen Miaomiao
Office address: 10 / F, unit 1, unit 1, building 1, building a, zijinghe building, Xihu District, Hangzhou
Tel: 057187003086057187003086057187003086
E-mail [email protected]. [email protected]. [email protected].
2. Introduction to the company's main business in the reporting period
2021 marks the 40th anniversary of the development of China's property industry and the beginning of the 14th five year plan. Despite the impact of macroeconomic climate and real estate market regulation policies, a series of guiding policies, notices and development suggestions have been issued from the central and local governments this year, creating a good environment for the rapid development of the industry. Property companies are still exploring and extending service boundaries, and the industry as a whole is in the stage of rapid expansion and scale development.
1. Frequent policies stimulate the development potential of the industry
From the perspective of policy, with the formal implementation of the civil code in January, relevant policies of the property industry have been issued frequently throughout 2021. At the beginning of 2021, the Ministry of housing and urban rural development and other departments issued the notice on strengthening and improving residential property management, which made it clear that property service enterprises can apply for corresponding preferential support policies in accordance with regulations to carry out pension, housekeeping and other living services. The government work report issued in March and the outline of the 14th five year plan have repeatedly mentioned the property management industry, taking the service industry including property as an important direction to accelerate the quality development of life service industry, and further taking property management as an important part of urban governance and social governance. In May, the general office of the Ministry of Commerce and other 12 departments issued the opinions on promoting the construction of a quarter of an hour convenient life circle in the city, encouraging qualified property service enterprises to extend to the fields of elderly care, nursery education, housekeeping, postal express, front warehouse and so on, promoting "property service + life service" and improving the level of consumption facilitation and quality. Under the guidance of policy documents, property services have gradually moved from behind the scenes to in front of the stage, which is no longer limited to the management of public space, but to the transformation and upgrading of modern service industry with multi business forms and diversified services.
2. Urbanization promotes the rapid development of the property industry
During the 14th Five Year Plan period, China will still be in the stage of rapid development of urbanization. According to the data of the National Bureau of statistics, at the end of 2021, the urbanization rate of China's permanent population was 64.72%, an increase of 0.83 percentage points over the end of 2020. By the end of 2021, China's urban resident population reached 914.25 million, an increase of 12.05 million over the end of 2020; The permanent resident population in rural areas was 498.35 million, a decrease of 11.57 million. With the improvement of people's living standards and the acceleration of urbanization, people's demand for quality of life and service quality is also increasing, promoting property enterprises to jump out of the traditional service mode, constantly break the boundary, expand the business model and service content of community life service, and explore more diversified business scenarios.
3. The high growth target promotes the continuous rise of M & A activity in the industry
With the initial scale of the property sector in the capital market, it has gradually attracted attention. In order to improve market recognition, many listed property enterprises have put forward high performance growth targets in the next 3-5 years in 2021, and the urgent demand for scale expansion also drives the acceleration of the M & a market. In addition, affected by the regulation and control policies of the real estate market, some real estate developers sold their property enterprises in order to achieve capital turnover, resulting in an increase in the target of the industry M & a market, and the evolution from small and medium-sized property enterprises to more high-quality targets such as head property enterprises and listed property enterprises, which in turn accelerated the industry integration.
According to statistics, by the end of 2021, a total of 29 listed property enterprises had implemented 53 mergers and acquisitions in 16 provinces and municipalities directly under the central government, and the total amount of mergers and acquisitions reached 35.588 billion yuan, 3.77 times that of the same period last year. Among them, there were 35 mergers and acquisitions mainly in basic property services, with a transaction amount of 31.384 billion yuan, 6.45 times that of the same period last year, and the industry integration accelerated significantly. In addition, some companies have shifted from the demand for scale expansion to vertical acquisition for the purpose of expanding diversified business, and through acquisition and acquisition to diversified fields such as catering, home decoration, insurance brokerage and express cabinet, so as to quickly carry out new value-added service business and improve market service competitiveness.
Founded in 1994, the company is the first generation of independent third-party property service enterprises registered in China and the first batch of Zhejiang Province. It is now the honorary vice president unit of China Property Management Association and the executive vice president unit of Hangzhou Property Management Association. With the vision of "creating a century old excellent service enterprise", adhering to the service concept of "intelligent management and humanistic service", the company has established a service quality management system covering the whole life cycle based on the property management service and the development trend of spatial function combination in the future, and advocates the application and innovation of scientific and technological means and tools to realize the digitization and intellectualization of service management; Adhere to people-oriented, provide customers with full format, full scene and full life cycle services, and aspire to become a leading comprehensive service provider of urban operation in China.
Basic property services: Based on the service quality policy of "reasonable design, efficient provision, scientific management and consistent quality and price", the company provides property services for customers, taking into account the common and individual needs of various business types, regions and different property fee unit price items, and designs service contents and service standards, including comprehensive management, order maintenance, engineering maintenance, environmental cleaning, greening maintenance, decoration management, community culture, etc, The company integrates many years of service experience, continuously improves the management level and enriches the management formats. At present, it has covered multi format service scenarios such as residential, commercial writing and urban services, including multi-storey residential, high-rise residential, row house and villa; Business writing includes commerce, office buildings, industrial parks, etc; Venues, sanitation, transportation hubs, schools, etc. At present, the company has implemented a three-level quality inspection and control system composed of headquarters, theater / subsidiaries and projects to monitor and inspect the whole process of property services to ensure that the process and results of service provision are satisfactory to customers.
Property value-added services: the company actively explores and practices urban space operation and scene services, is committed to realizing the comprehensive transformation and upgrading from basic property services to urban comprehensive services, and provides personalized special services on the premise of meeting customer needs, such as community retail, home service, Meiju service, community space operation, catering and engineering services, as follows:
The company's Yuedu technology creates an intelligent service platform and an economic circle of owner's life service by combining the offline service scene of the neighborhood center and the online service of yuejiajia service platform, and provides eight intelligent functions such as park guidance, news policy, site reservation, legal investment and financing services and leasing services for enterprise customers such as office buildings and parks, Provide residential owners with online services such as "one click door opening, property payment, neighborhood circle, community announcement, house maintenance, public maintenance, visitor access, parcel custody, housekeeping services, strict selection of goods", gradually improve and build the whole chain of life services, and provide better life services for owners.
Professional service companies: the company has successively registered and established professional companies to output subdivided service products in the fields of "cleaning", "maintenance", "decoration" and "catering", so as to meet the diversified service needs of owners in the future property scene. Leqin cleaning, with many years of cleaning service experience in commercial offices and parks, provides standardized and refined cleaning service products for all kinds of office buildings, commercial complexes and parks, and launches the "aunt Xiaonan" housekeeping service brand for residential projects. Leqin building specializes in the transformation of intelligent facilities, intensively realizes the safe operation of various facilities and equipment in the community and the park, and can quickly respond to the owner's needs for in-house maintenance services. Leqin decoration, based on the development trend of intelligent housing, integrates the upstream and downstream resources of the decoration industry, undertakes the decoration business of parks, medium and high-end houses, and realizes the perfect integration of owners' spatial planning, smart home and convenient life. Airu catering aims to build a professional, large-scale and branded catering service platform with catering services and logistics supporting services serving all kinds of enterprises and institutions, schools, hospitals and office buildings as the core category.
Asset management services: asset management business is mainly divided into three types: Property operator operation, apartment operation and hotel operation. The company's "great products" + "Internet plus community" as the means to open up the entire industry chain of the stock assets industry, build business scenarios based on the market, dig deep competition products and future investment, consumer groups, provide the whole system of investment operation closed loop services, and aspire to become China's leading feature theme business full operator; According to different residential, office, social and other needs of customers, launch "Archipelago" series service apartments, International Youth communities, managed apartments, blue collar dormitories and other products to provide a new scene that meets the needs of business travel and the interaction needs of Pan art lovers community - Hangzhou Xixi islands Zhejiang Ssaw Boutique Hotels Co.Ltd(301073) . During the reporting period, the company began to arrange industrial and commercial investment promotion business, and output professional investment promotion and operation services, including early investment promotion implementation, opening preparation, and later commercial operation and property services. In the future, the company will further consolidate its competitive advantage in commercial and Industrial Park properties and form industrial synergy.
Non owner value-added services: mainly including case field services and consulting services.
Case service: the company provides standardized and professional customer service, concierge, cleaning and other services for the developer's sales office, including material management, conference reception, logistics support, inspection and warranty of facilities and equipment, etc.
Consulting services: according to the service object, it can be divided into early-stage property consulting business and property management consulting business.
1. Early stage property consulting business: mainly for real estate developers and contractors. The company participates in the planning and design of real estate and the selection of facilities and equipment, so as to provide opinions and suggestions for the use of the property in the future.
2. Property management consulting business: mainly for small and medium-sized property companies. With many years of management experience and sound management system, the company outputs management experience to each other, provides professional training and helps them cultivate property management team. 3 main accounting data and financial indicators of the company 3.1 main accounting data and financial indicators in recent three years
Unit: yuan currency: RMB
20212020 compared with 2019 of the previous year
Increase or decrease (%)
Total assets 211545642402175591355400 20.48161045100130
Net assets attributable to shareholders of listed company 9470688716582568184558 14.7072187684455
Operating income 159291710397141347455467 12.70124446846257
Attributable to listed companies 162770875
