Zhejiang Sanfer Electric Co.Ltd(605336)
Social Responsibility Report
Zhejiang Sanfer Electric Co.Ltd(605336)
April 14, 2022
Report description
The Zhejiang Sanfer Electric Co.Ltd(605336) social responsibility report summarizes and reflects the practice of Zhejiang Sanfer Electric Co.Ltd(605336) in promoting sustainable economic and social development and fulfilling social responsibilities in terms of quality, environmental protection, safety and other sustainable development while production and operation.
This report is Zhejiang Sanfer Electric Co.Ltd(605336) the sixth social responsibility report.
This report follows the guidelines for sustainable development reporting issued by the global reporting initiative, the guidelines for the social responsibility of China industrial enterprises and industry associations issued by the China Federation of industrial economics and the guidelines for the preparation of China's corporate social responsibility reports issued by the Chinese Academy of Social Sciences, and fully considers the wishes of stakeholders with reference to the ISO26000 guidelines for social responsibility, Prepared in combination with Zhejiang Sanfer Electric Co.Ltd(605336) actual situation.
The time for the preparation of this report is from January to December 31, 2021. The time for the preparation of this report is beyond the scope of the above report.
This report covers the enterprise profile, quality, environmental protection, safety, employee care, charity and public welfare, and strives to achieve the win-win value goal of sustainable development of economy, society and natural environment.
Access method: you can visit the official website of Shanghai Stock Exchange at www.sse.com com. cn. Or the company's official website www.sanfer.com com. Download the electronic version of this report. WeChat version, please pay attention to "WeChat official account". If you have any questions and suggestions about the report, you can send an email to [email protected]. Or call 057583356233.
catalogue
Chapter 1: enterprise Overview three
1、 Company profile three
2、 Strategic concept Chapter 2: Corporate Governance seven
1、 Organizational management seven
2、 Internal control management seven
3、 Communication mechanism nine
4、 Performance management 10 part III: quality responsibility Chapter 4: environmental protection responsibility 17 Part V: safety responsibility 19 Chapter 6: employee care Chapter 7: social responsibility Chapter 8: future planning thirty-two
Part I enterprise overview
1、 Company profile
Zhejiang Sanfer Electric Co.Ltd(605336) founded in 1998, it is a high-tech enterprise integrating R & D, manufacturing and sales. The company has three professional factories for modern integrated stoves, and the third plant has been listed as a key project in Zhejiang Province, which will become a leading intelligent manufacturing demonstration base for integrated stoves industry in China.
On October 19, 2020, Zhejiang Sanfer Electric Co.Ltd(605336) (stock abbreviation: Zhejiang Sanfer Electric Co.Ltd(605336) , stock code: Zhejiang Sanfer Electric Co.Ltd(605336) . SH) was listed on the Shanghai Stock Exchange, becoming the first main board listed enterprise in the integrated stove sector. In scientific and technological innovation, as of December 31, 2021, the company has 288 patents, including 11 Chinese invention patents, 137 Chinese utility model patents and 140 Chinese design patents. According to the survey data of Euromonitor International, the sales volume of shuaifeng integrated steaming and baking stove has been leading in China for three consecutive years from 2019 to 2021.
After years of continuous research and development accumulation, shuaifeng integrated stove has the advantages of good fume absorption effect, energy saving, low consumption, environmental protection, low noise, space saving and convenient disassembly and washing. All key performance indicators are in the leading position in the industry. Independently researched and developed the side suction and lower discharge technology of oil fume, and the net suction rate of oil fume reached 99.96%; The patented technology of detachable smoke guide sector solves the problem of oil fume cleaning of integrated stove products; The company's integrated stove products adopt the self-developed "Yan power" burner, with a thermal efficiency of 71% (without fan), and 66% when the fan is turned on. In 2019, the "Huoyan III" burner independently developed by the company began to be applied in some medium and high-end products, and the thermal efficiency of the fan can reach 68%. According to the latest national standard three-level energy efficiency regulations, the primary thermal efficiency of the integrated stove is 59%, and the thermal efficiency of the company's integrated stove burner is higher than the national standard; Triple oil separation technology, the oil separation degree is up to 98.91%, which can effectively reduce indoor and outdoor air pollution; Spot color snail high-efficiency silent air duct system, which can realize large suction and ensure silent effect at the same time.
Adhering to the quality orientation, the company continues to complete breakthroughs such as "innovation, innovation and refresh", continues to take the three strategies of "high-end, scientific and technological and healthy" as the engine, and has a "laboratory recognized by the National Accreditation Commission for conformity assessment of China", including many first-class laboratories in gas, electricity, noise, odor reduction, oil separation, environment, packaging and other industries, as well as international and Chinese advanced professional testing equipment, The company has conducted all-round testing on various indicators of integrated stove products, provided quality assurance for the company's integrated stove products, and won the "Mayor Quality Award" issued by Shaoxing Municipal People's government, the "national product and service quality integrity demonstration enterprise" issued by China Quality Inspection Association, and the "leading brand in quality in the national kitchen appliance industry". As the leader of technical standards and industry norms, shuaifeng also participated in the drafting and formulation of 3 iso international standards, 20 national standards, 4 industry standards and 16 local group standards.
The company always adheres to the road of independent brand construction. It is the first major brand enterprise of CCTV in the field of integrated stoves. Haiqing, the "UN women goodwill ambassador", signed a contract as the brand image spokesperson, specially sponsored the seventh season of "happy comedian" and seized the entrance of new media traffic. The company is committed to becoming a first-class integrated stoves brand operator in China. The company has established a nationwide marketing network and service system. At the end of the reporting period, it has nearly 1300 dealers and more than 1600 marketing terminals across the country. It has also established online sales channels on professional e-commerce platforms such as tmall and jd.com. At the same time, it has a small number of direct stores, forming a sales model with company characteristics combining online and offline, so as to improve the market share of products It has laid a good foundation for rapid development. The company has formulated a perfect sales management system and established a marketing team with high professional quality and strong execution to uniformly manage and supervise the market to ensure the achievement and Realization of objectives. At the same time, the company has established a customer service department to provide consumers with professional, timely, thoughtful, perfect and convenient services.
The company has focused on kitchen appliances for 23 years. Starting from products, the company has passed on goodwill care to hundreds of millions of Chinese families, provided consumers with healthy, environmental friendly and intelligent kitchen cooking life with ingenuity and continuously upgraded and extended kitchen electrical products, and opened the handsome era of big country brands.
2、 Strategic concept
The company's senior leaders encouraged employees to actively participate in the company's corporate culture collection activities by means of large-scale discussion on corporate culture knowledge, improvement suggestions and questionnaire survey, and refined new mission, vision and core values in July 2021.
1. Mission: treat life with science and technology
The company attaches great importance to technological innovation and leads the development of integrated stove industry with innovation. From the earliest invention of the side suction and lower row integrated stove, to the removable smoke guide sector, seamless edge, spot color screw high-efficiency silent air duct system, energy gathering sector technology, DC frequency conversion technology, koms kitchen global monitoring system, through continuous technological innovation, we continue to create more healthy, green and environmental protection products for consumers. At the same time, it provides faster, thoughtful and considerate services, makes consumers' lifestyle more convenient and intelligent, makes families fall in love with the kitchen, and upgrades the cooking place to a stage for enjoying a happy life, so as to continuously promote family harmony and happiness, and let users enjoy the happy and beautiful life brought by cooking.
2. Vision: establish industry benchmark and build a century old enterprise
The senior leaders of the company have the passion and dream of pioneering and enterprising, never satisfied, constantly make the company bigger and stronger, and are determined to become a benchmark enterprise in the industry. Based on the principle of sound operation, we will become the leading brand in the industry in terms of company scale, operation quality, standardized management and production technology, strive to become a century old enterprise and realize sustainable development.
3. Core values: constant innovation, good science and technology, user-oriented, truth-seeking and pragmatic
(1) Constant innovation: it is the core driving force of the company's development and continuously provides users with healthier, green and environmental protection products through technological innovation; Continuously improve the operation level of the company through management innovation; Every employee should have the thinking of improvement and innovation, make progress every day, never stop and innovate.
(2) Science and technology for the good: it is the direction of technological innovation and management innovation. It must be conducive to the interests of the public, continuously improve product performance and quality, and better serve consumers; It must be conducive to the motivation and growth of employees and the long-term development of the enterprise.
(3) User oriented: continuously provide users with high-quality products with excellent quality, reasonable design and appropriate price. Shuaifeng people should establish the concept that quality is the life of the enterprise. Everyone should participate in the quality improvement and constantly improve the product quality level. To provide users with high-quality services, and constantly provide users with fast, thoughtful and considerate services, to think about what users think, to be anxious about what users are anxious about, and to create value for users. Shuaifeng people should always pay attention to user needs and market needs, and take this opportunity to constantly develop new products.
(4) Be realistic and pragmatic: be realistic and down-to-earth. The management of enterprises lies not in saying, but in doing. The site is always the best place to solve problems. Speaking with facts and data, the needs of employees and users are the source of management improvement. Therefore, shuaifeng people should act on the basis of facts, take the interests of the enterprise as the yardstick, and do not open their mouth, speculate out of thin air, talk empty words, and make unwarranted judgments and decisions. According to the actual needs, shuaifeng people should always do a good job in solving problems at the production workshop, the front line of the market and other sites, and resolutely put an end to the behavior of being high above others, pointing fingers and not seeking political affairs in their position. Shuaifeng people should pay attention to the needs of employees and users, constantly meet the needs, constantly find new needs, and constantly promote the upgrading of the company's products and management level.
4. Publicity and implementation of corporate culture concept
(1) Publicize enterprise values, development direction and performance objectives in various ways
After the introduction of the new corporate culture concept, the company's leaders actively use various occasions and platforms, such as workshop staff morning meeting, middle-level regular meeting, enterprise bulletin board and publicity materials, website, culture on the wall, etc., to publicize the enterprise mission, vision, core values, development direction and annual objectives to the employees, so as to make the employees recognize and integrate with the enterprise's core values, share the destiny with the enterprise and continuously promote the development of the enterprise.
(2) Strengthen the contact with customers, suppliers and partners, and transfer relevant information in time
The main way to convey the enterprise's values, development direction and performance expectations to major suppliers and partners is through the image and code of conduct of enterprise employees in the process of procurement and communication, and through activities and behavior
Industry magazines, special conferences and other channels and methods for publicity.
(3) Senior leaders actively maintain two-way communication with employees, suppliers and partners
Senior leaders of the company actively maintain communication with employees through symposium, general manager mailbox, enterprise wechat, OA office software, e-mail, microblog, improvement suggestion activities, etc; Senior leaders communicate with each other through a third party
Networking, high-level contact, e-mail, talks and other ways to ensure two-way communication in terms of partners and suppliers.
Communication methods between the company and relevant parties
Communication object communication mode channel communication mode
New employee training, on-the-job training, professional training, expansion training, skill training and employee participation
Employee handbook, brochures, promotional videos, billboards and the company's strategic planning have imperceptibly influenced the company to widely spread the company's website, e-mail system, QQ group, wechat, OA office software, general manager's mailbox, suggestion box Improve two-way communication, employee suggestions and other example incentives
Employee symposium, department regular meeting, annual work meeting, monthly regular meeting, weekly quality regular meeting, management review meeting, employee exchange symposium, satisfaction survey, individual conversation with department leaders
Two way communication of general meeting of shareholders, research roadshow, website and promotional film
High level visit, on-site visit, business school training, telephone communication, wechat, customer service hotline, email communication, two-way communication, dealer customer satisfaction survey and company brochure dissemination
Focus on feedback in dealer meetings, customer visits, customer factory inspections, industry exhibitions and summit forums
Supplier telephone communication, e-mail, purchase agreement, supplier review, promotional film, factory visit and business guidance two-way communication
Government work report, visit guidance, public welfare activities, charitable donations, company website, brochures and promotional videos
