Chacha Food Company Limited(002557) ChaCha Food Co.,Ltd
2021 Social Responsibility Report
1、 Summary
The social responsibility report of Chacha Food Company Limited(002557) 2021 is the overall report of Chacha Food Company Limited(002557) (hereinafter referred to as “the company” or “the company”) on the performance of social responsibility in 2021, which truly and objectively reflects the important information of the company on the performance of social responsibility in its operation and management activities. This report covers the period from January 1, 2021 to December 31, 2021
(I) the company has always taken green, healthy and safe sustainable development as its purpose, fully considered and balanced the value demands of customers, partners, employees, investors and other stakeholders, and worked together to contribute to the sound development of the whole society. The company integrates environmental, social and corporate governance factors into investment decisions, actively responds to and implements carbon neutralization actions, and combines long-term environmental and social benefits to achieve the sustainability of economies of scale growth and enterprise development. The company adheres to the principle that the interests come from the society and return to the society. Through the innovation of industrial chain, the company promotes the prosperity and development of nut snack food industry, based on good faith, actively provides jobs for the society, enthusiastically participates in charity and public welfare undertakings, protects the environment, is friendly to the community, and contributes to social welfare with its own development. (II) the social responsibility report of Chacha Food Company Limited(002557) 2021 takes 2021 as the time period, which truly and objectively reflects the company’s information on corporate value orientation and social responsibility pursuit, active performance of social responsibility, integration of social responsibility into enterprise operation and strengthening the company’s understanding of social responsibility in daily operation and management.
(III) the Chacha Food Company Limited(002557) 2021 annual social responsibility report is prepared in accordance with the guidelines for self discipline supervision of listed companies No. 1 – standardized operation of listed companies on the main board and other relevant provisions, in combination with the actual situation of the company in the performance of social responsibility, and has been deliberated and adopted by the board of directors of the company.
2、 Company overview
Chacha Food Company Limited(002557) was founded in 2001, mainly producing nut snack food. In March 2011, it was listed on the small and medium-sized board of Shenzhen Stock Exchange (stock abbreviation: Chacha Food Company Limited(002557) , stock code: Chacha Food Company Limited(002557) ). The company’s products include Qiaqia red bag fragrant melon seeds, Qiaqia blue bag flavor melon seeds, Qiaqia small yellow bag daily nuts, Qiaqia small blue bag probiotic daily nuts, daily nut oatmeal, etc. the company has a sound marketing network. The products are not only sold in provinces and cities all over the country, but also exported to nearly 50 countries and regions such as Southeast Asia, Europe and the United States.
With the vision of “becoming the world’s leading nut snack food enterprise”, the mission of “making delicious nuts and sharing happy moments” and the core values of “customer value, open cooperation and excellent performance”, the company provides consumers with safe, fresh, delicious and nutritious nut snack food. The company always adheres to the long-term business policy of “focus, persistence and innovation”, takes “quality manufacturing” as the core, advocates the fresh strategy, penetrates the fresh concept in every link of Jianguo quality manufacturing with sophisticated technology and innovative technology, and constantly improves efficiency through equipment upgrading. As the first company in the industry to introduce TPM system, the company ensures the freshness of the company’s products with strict and unified standard quality manufacturing process in the world’s top ten factories.
In 2021, the company won the “iconic brand of Chinese nut industry” for two consecutive years. In the 15th China top 500 brand value list, the company’s brand value reached 26.291 billion yuan. As the first in the industry, it was selected into the “national brand project of Xinhua News Agency”.
3、 Quality delicious nuts, global whole industry chain development
The company has introduced and passed ISO9001 quality management system certification since the initial stage of entrepreneurship, and has successively introduced 12 management systems, such as occupational health and safety management system, environmental management system, BRC, ISO22000, HACCP energy management system and traceability system, so as to build a solid management foundation. Among them, traceability system, CNAs laboratory and transparent factory are the first in the nut industry, and BRC is the first class A in the whole industry chain of the industry. The company implements the quality policy of safety, stability and freshness into the whole process of product life cycle, and implements the “quality manufacturing” culture of full participation, whole process control and overall improvement through total quality management. Establish the whole food quality and safety supply chain management system from “planting” to “product processing” and then to “consumers”.
The company carries out global direct nut mining, continuously increases R & D investment, and makes technical improvement and innovation for raw material storage, production and processing, packaging and other links, forming a complete key preservation technology system. In order to improve the level of food safety and quality management and improve food safety awareness, sales, factories and workshops all participate in quality PK, hold production quality mobilization meetings and carry out 2-4-6 quality culture publicity. The company has implemented TPM system in the factory to manage the site and equipment status, and the quality and safety have been effectively guaranteed. Through equipment upgrading, technological innovation and digital management, the company has continuously improved the automation level, optimized the production layout of the factory, improved product quality and continuously improved the operation efficiency of the supply chain. By developing the international market in a planned way and gradually building a global supply chain system, the company is committed to promoting Chinese cuisine to the world and introducing global cuisine to China on the premise of complying with global food laws and regulations.
The company actively participates in the preparation and revision of national and industrial standards, improves the standardization system of nut speculation industry, and promotes the high-quality development of the industry. In 2021, two standards, GB / t203982021 “quality grade of walnut nuts” and QB / t54862020 “technical specification for storage of nuts and seed foods”, formulated under the auspices of the company, have been issued. The revised GB / t221652008 “general rules for frying nuts” has been submitted to the Ministry of industry and information technology for approval. The five industry standards revised under the auspices of the company, namely, terminology of nuts and seed foods, classification of nuts and seed foods, cooked and raw dried sunflower seeds and kernels, cooked and raw dried walnuts and kernels, cooked and raw dried pine seeds and kernels, have been solicited for opinions from the industry and the whole society. The implementation of the standards can promote the high-quality development of the industry, effectively safeguard the interests of consumers, and promote high-quality, high nutrition and The development of daily necessities industry has laid a solid foundation.
The company continues to carry out technological breakthrough, product innovation and technological improvement, and continuously enhance the core competitiveness of the enterprise. In 2021, the company developed a series of new products to continuously enrich the flavor of the products. In terms of technical research, the company, together with the Hefei Institute of material sciences of the Chinese Academy of Sciences, set up a probiotic research institute, jointly established the China nut nutrition and health research institute with the Zhejiang Academy of Agricultural Sciences, and jointly undertook major provincial special research with Hefei University of technology and Anhui Agricultural University. In addition to the single cooperation with universities and scientific research institutes, the company has been committed to building an open technological innovation sharing platform, which can timely input the external cutting-edge innovative technology information into the enterprise and speed up the technology replacement cycle of the enterprise.
In November 2021, the company again obtained the transparent factory management system certification certificate issued by the national certification and accreditation supervision and Administration Commission. Since 2019, the company has carried out global cloud live broadcasting of transparent factory for three consecutive years. In 2021 CCTV CCTV pioneered transparent factory experience integrated marketing, which allowed consumers to directly explore the transparent factory of the company. The activity was synchronized live broadcast on the 9 major media platforms, tiktok, micro-blog, jitter and so on, so that more consumers could see the birth of fresh nuts.
In 2021, the company won 27 national honors and 222 patents, including 22 invention patents. The company has successfully applied for and obtained the certification of “Anhui Industrial Design Center” and “Anhui nut processing engineering research center”, won the title of “20202021 food safety integrity unit” issued by the Organizing Committee of the 19th China food safety conference, won the “top 20 leading enterprises in agricultural industrialization in Anhui Province” issued by Anhui provincial government, and won the “Gold Award of Hefei mayor Quality Award” issued by Hefei municipal government, It has become one of the first batch of “food safety Anhui” brand certification enterprises and won the honor of the first national “green factory” in the nut industry.
4、 Build a home for the striver
The company adheres to the concept of “value contribution oriented”, takes the realization and maintenance of the interests of all employees as the starting point and foothold of the work, protects the rights and interests of employees, promotes the value realization and all-round development of employees, protects the physical and mental health of employees, improves the cohesion of the enterprise, and realizes the common growth of employees and the enterprise.
The company strictly abides by the labor law, labor contract law, law on the protection of women’s rights and interests and other relevant laws and regulations, provides employees with a fair, equal and respectful working atmosphere, continues to improve the salary and welfare system, and carries out diversified employee activities to ensure the physical and mental health of each employee. Respect and safeguard the personal rights and interests of employees, pay practical attention to the health, safety and satisfaction of employees, pay attention to talent training, realize the common growth of employees and the enterprise, continuously benefit all employees from the development achievements of the enterprise, and build a harmonious and stable working environment.
(I) continuously establish and improve the talent strategy system
In 2021, the company strictly abides by the labor law and labor contract law, protects the legitimate rights and interests of employees according to law, and earnestly protects the democratic management rights and interests of employees; National regulations and standards have been strictly implemented in terms of labor safety and health system and social security; Signed labor contracts with all employees, including labor remuneration, working hours, rest and vacation, social insurance and employee welfare, labor protection and working conditions, so as to effectively safeguard the legitimate rights and interests of employees. In 2021, combined with the needs of enterprise talent training and development, the recruitment and employment management measures, basic code of conduct for employees, employee promotion management measures, year-end bonus management measures, talent recommendation management measures, salary and welfare management measures and performance management system were formulated, so that employees can have a clear understanding of their own promotion path and the assessment of the company.
The company paid legal social insurance and welfare in full for all on-the-job employees who established labor relations with the company, which further strengthened the cohesion of the enterprise and built a harmonious and stable win-win pattern.
In accordance with the provisions of the company law and the articles of association, the company establishes employee representative supervisors in the board of supervisors, which are elected by the employee congress of the company. At the same time, the company insists on carrying out rationalization suggestion activities among the majority of employees, and rewards the employees who have made significant economic benefits or significantly improved production efficiency, which has greatly stimulated the enthusiasm of employees to participate in the company’s management.
In 2021, the company will continue to open the track and deepen the original platform, so that excellent talents will gradually emerge. The company advocates the value concept of “customer value, open cooperation and excellent performance”, adheres to the result orientation, speaks with facts and data, attaches importance to the continuity and improvement of the process, respects and rewards high-performance employees, and creates a striver oriented atmosphere of excellent performance. According to the post value, personal ability and performance results, the company establishes a competitive market-oriented salary system, constantly improves the multi-level and multi angle employee welfare system, encourages employees to create value, matches the salary distribution with employees’ efforts and value creation, and realizes the common promotion of enterprise value and employees’ interests. The company continues to create a dynamic and innovative working environment for employees. Through the establishment of an internal innovation system including innovation working group and each product business unit / sales innovation team, and through innovation project evaluation and innovation planning PK meeting, the company fully stimulates employees’ innovation awareness and enthusiasm, and drives the sustainable development of employees and the company. We regularly organize innovation selection, encourage all departments and all employees to actively participate in the improvement and innovation of the enterprise’s products, operation, management, marketing and technology research and development, and actively contribute to the development of the company while continuously improving business performance.
(II) comprehensively empower and deepen talent training
The company regularly holds professional training and actively invites senior experts and technical talents inside and outside the company to share relevant knowledge. The company’s training system is designed based on the employee career development system, including new employee induction training, professional training and management post training. The company plans three-dimensional development channels and opportunities for employees in terms of projects, majors and management, drives and helps the growth and development of employees’ advantages, ensures the talent demand for organizational development, and lays an intellectual support for business development. The company establishes talent pool and files to carry out hierarchical and dynamic management of talents. The company continues to promote all-round and multi-level PK, set up PK hero list for publicity, and eliminate the fittest. On the basis of transparency, fairness and justice, the company provides a platform for talents to show themselves, speeds up the selection of talents without sticking to one pattern, and excavates and appoints talents through various channels. The company promotes the construction of the cadre team, implements the principle that cadres can be promoted or demoted, constantly stimulates the vitality of the cadre team, and formulates relevant systems and mechanism guarantee.
The company has established Qiaqia college internally to position itself as “talent training, cultural inheritance and knowledge management”, formulated the operation rules of talent training project of Qiaqia college, carried out modular learning, provided professional training for students with different needs, and trained internal trainers internally to combine theoretical learning with practice. In 2021, the company established the “Qiaqia College” system platform to manage and disseminate knowledge, and put the relevant systems and relevant learning knowledge needed by employees in their work on the platform, including cultural system courses, external open courses, talent training project courses, management courses, operation manuals, etc., so that employees can study independently on the platform and provide learning convenience for employees.
In order to realize the full interaction of the company’s personnel management information, fully reflect the company’s meticulous humanistic care, realize the timely sharing of HR fresh information, so that employees can query online with one click and feed back relevant information conveniently and efficiently, the company has set up an employee HR service platform, which provides a channel for employee information exchange and feedback. The company continues to strengthen staff training and internal control management, which is of great positive significance to improve the level of corporate governance and build a stable, healthy and smooth corporate governance team.
(III) carry out employee care activities
The company attaches great importance to the construction of corporate culture, pays attention to humanistic care, and improves the working and living conditions of employees. The company improves the canteen, drinking water equipment, re plans the shuttle bus route, etc; Organize employees’ physical examination every year, distribute employees’ birthday benefits, distribute welfare supplies and souvenirs on holidays, and carry out daily birthday blessings, home visits, women’s day, mother’s day, Mid Autumn Festival, national day, Christmas Eve and other festival activities; The company established Qiaqia Club Sports Association, including yoga, badminton, table tennis, basketball, Qiaqia dance, etc., to enrich employees’ recreational and sports activities and make employees strong and healthy after work. The company has formulated the occupational health management system to control various occupational hazard factors produced in the production process and continuously improve the working conditions to ensure the health of employees. The company’s support for employees with difficulties
