(registered in the people's Republic of China Bank Of Qingdao Co.Ltd(002948) ) (H-share Code: 3866) (preferred share code: 4611) (A-share securities code: Bank Of Qingdao Co.Ltd(002948) )
2021 social responsibility report contents
Report preparation instructions 2
Chairman's speech 4
Company profile 5
Company profile 5
Corporate governance 6
Key performance 8
Honorary awards 9
Social responsibility governance 10
Concept of social responsibility 10 16
Responsible governance system 11
Stakeholder communication 12 economic responsibility analysis of substantive issues 13
Implement macro policies 18 support regional economic development 21 carry out comprehensive risk management 18 develop Inclusive Finance 23 topics of responsibility 14 seven actions to support the creation of characteristic finance 25 celebrate the centennial of the party 14 "six stabilities" and "six guarantees" Prospect of transformation and exploration 26
Appendix 68
Independent limited assurance report 68
Index of reporting indicators 70
Reader feedback 72
28 environmental responsibility
Develop green finance 30
Support carbon peak carbon neutralization 31
Advocating green office 33
Promoting green operation 35
Adhere to green public welfare 36
38 social responsibility 40 legal and compliant operation 40 help build beautiful villages 53 protect the legitimate rights and interests of consumers 42 develop community finance 54 improve customer service 45 help public welfare poverty alleviation 55 Protecting the rights and interests of employees 48
60 blue Finance
Action Blue 62
Blue promotion 64
Blue achievement 65
The report reflects the efforts and achievements made by Bank Of Qingdao Co.Ltd(002948) (hereinafter referred to as " Bank Of Qingdao Co.Ltd(002948) " the bank "and" we ") in economic, social and environmental aspects in 2021, and reflects Bank Of Qingdao Co.Ltd(002948) the commitment of social responsibility and the practice of the concept of sustainable development on the basis of providing financial services. The reporting time is from January 1, 2021 to December 31, 2021, and some contents are beyond this time range. Report cycle annual report scope this report takes Bank Of Qingdao Co.Ltd(002948) as the main part, covering the head office, branches and subsidiaries, unless otherwise noted. Preparation basis: This report is prepared in accordance with the disclosure suggestions of the self regulatory guidelines for listed companies of Shenzhen Stock Exchange No. 1 - standardized operation of listed companies on the main board of Shenzhen Stock Exchange and the environmental, social and Governance Report guidelines of the stock exchange of Hong Kong Limited, Reference should also be made to the sustainability reporting guidelines (g4.0) of the global reporting initiative, the original opinions of the Bank Of China Limited(601988) Industry Regulatory Commission on strengthening the social responsibility of financial institutions in the banking industry, the self regulatory guidelines for listed companies on the Shanghai Stock Exchange No. 1 - standardized operation of the Shanghai Stock Exchange, and the corporate social responsibility guidelines of financial institutions in the Bank Of China Limited(601988) Industry Association of the Bank Of China Limited(601988) industry The financial data in the data description report comes from the financial report prepared in accordance with the accounting standards for business enterprises in 2021 and has been independently audited by KPMG Huazhen Certified Public Accountants (special general partnership).
In case of any conflict between the financial data in this report and the bank's 2021 annual report, the bank's 2021 annual report shall prevail. Other data are mainly from the statistical data of the bank's internal system, subsidiaries and branches, and relevant cases are from the summary of daily work practice. Unless otherwise specified, the amounts involved in the report are measured in RMB.
The board of directors and all directors of the bank guarantee that the contents of this report are free from any false records, misleading statements or major omissions, and bear individual and joint liabilities for the authenticity, accuracy and completeness of its contents. This report requests KPMG Huazhen Certified Public Accountants (special general partnership) to conduct independent limited assurance in accordance with international assurance business Standard No. 3000: assurance business other than audit or review of historical financial information, and issue an assurance report. The release form report is published in both print and online versions, and the online version can be found on the bank's website（ http://www.qdccb.com. ）Query. The report is prepared in Chinese, with English and traditional texts attached. In case of any difference, the simplified Chinese version shall prevail. Prepared by Bank Of Qingdao Co.Ltd(002948) office contact Bank Of Qingdao Co.Ltd(002948) office address: Bank Of Qingdao Co.Ltd(002948) building, No. 6, Qinling Road, Laoshan District, Qingdao City, Shandong Province, China zip code: 266061 Tel: + 86 (532) 81758305 Fax: + 86 (532) 81758888 email: [email protected].
Speech by the chairman of 2021 Social Responsibility Report
2021 is a milestone year in the history of the party and the country. China has achieved its first Centennial goal and built a moderately prosperous society in all respects on the land of China
At the meeting, the qualified "China answer" of the "additional test questions" of covid-19 epidemic was handed over to the world, and a new journey of the second century was set sail. Looking back on 2021, we deeply
Proud of the vitality of the Centennial great party, the steady progress of the confident big country and the responsibility of fighting the "epidemic" powerful country.
2021 is also a year for Bank Of Qingdao Co.Ltd(002948) struggling to move forward. Our asset scale exceeds 500 billion yuan, and we are stepping into the sequence of medium-sized banks; Open business management double
Improve and enter the channel of high-quality development; Double promotion, one body and two wings, community finance, blue finance, Rural Revitalization... Key words and new breakthroughs
It has recorded our colorful and steady progress in 2021, and also presented a wonderful congratulatory gift for our 25th anniversary.
In 2021, we will strengthen our faith and illuminate the way forward. We always adhere to the phased achievements of the blue financial project promoted by (IFC) - formulate party construction and lead the high-quality development of business. On the occasion of the centenary of the Communist Party of China, the world's first blue asset classification standard, held a blue finance press conference, released that we carried out in-depth party history learning and education, and laundered yuan through micro party class competition, blue finance business promotion plan by model workers, blue finance loan balance of RMB 11.427 billion, employee publicity, and the creation of grass-roots characteristic brand of "Qingyin rongwanjia". In December 2021, the bank's blue financial project won the red education of the international financial forum, the popular propaganda of party history and the "2021 Global Green Financial Innovation Award" again and again. At the end of 2021, the bank's green credit atmosphere and enthusiastic study and discussion enabled the majority of Party members and cadres of the bank to effectively achieve the balance of history study loan of 19.078 billion yuan.
Ming Li, learning history to increase trust, learning history to uphold morality, and learning history to practice. At the same time, we will the party in 2021. We think of the source after drinking water and practice social responsibility. Over the past 25 years, our history learning and education have been closely combined with all the work of the bank, from integrating the concept of "originating from the society and giving back to the society" into the blood of BQD for grass-roots front-line enterprises, and engraved the responsibility and responsibility of charity into the gene of BQD to solve practical problems of public welfare customers and solve the "urgent difficulties and expectations" of the people. In 2021, the bank made great efforts to promote and fully implement the practical activity of "I do practical things for the masses", regularly carry out the breadth, depth and temperature of Zhisheng service, take root in the countryside, actively explore willing services, organize and carry out "big visit" action, and strive to solve the blockage of financial services and serve the new path of rural areas; "Happy neighborhood" goes deep into the community, "party building + voluntary" points, difficulties and pain points. Open the new world of service community. "Qingxin service" focuses on the grass-roots level and expands in the hall. In 2021, our initial heart is like a torch and we practice economic responsibility. We have adhered to the green channel of entity, tolerance and respect for the elderly, added special lines for manual seats for respect for the elderly, set up "outdoor workers' love post" focusing on the main business, closely following the pulse of national economic development, and optimized the real economy, so as to solidly improve the quality and efficiency of financial services for the people; Capacity, help build beautiful villages and support the development of Inclusive Finance. In 2021, the bank continued to carry out the four major projects of teaching assistants, helping the weak and helping the poor, green environmental protection and rural revitalization, and the balance of small and micro loans of the bank reached 22.006 billion yuan. Increase public welfare activities in the direction of strategic emerging industries, celebrate the A-share listing in the form of public welfare for two consecutive years, and strengthen credit support in the fields of success, people's livelihood and infrastructure. Seven special banks set up " Bank Of Qingdao Co.Ltd(002948) student dream realization fund" to celebrate the 25th anniversary of its establishment, launch the national dynamic support "six stabilities" and "six guarantees", focus on "specialization and innovation", and help the first "charitable financial management" product of the national strategic financial management company. In 2021, the bank's charity will be implemented in Shandong to support regional economic development; We deepened science and technology empowerment and donated a total of 15.192 million yuan.
Start the smart enterprise management project, strengthen the ability of data governance, launch the mobile phone banking law, and everything can be expected. 2022 is the year of the 20th National Congress of the Communist Party of China. A series of information technology projects such as bank 6.0 and Xingyun smart credit will accelerate digital intelligence, which is a year of in-depth presentation of the 14th five year plan. 2022 is also the transformation pace of Qingdao; We will resolutely fight to prevent financial risks, and promote a year for comprehensive risk banks to improve, climb and surpass. At this time, we are on the greatest journey to the success of the unified credit and credit risk consolidated management system at the group level. We are making great strides in an unprecedented direction. In our line, the non-performing loan ratio has decreased sharply and the provision coverage has continued to improve. Under the guidance of Xi Jinping socialism with Chinese characteristics in the new era, we will make a layout and implement environmental responsibility around 2021. We continue to deepen the national, provincial and municipal development blueprint for the 14th five year plan, give full play to the green finance concept of financial groups and regional "green water and green mountains, what we want", implement the advantages of corporate banks in the party and "a + H" listed banks, move forward bravely, make new financial contributions to the major decisions and arrangements of the Central Committee of Shandong and the State Council on carbon peak and carbon neutralization, and formulate the decision on building a high-level and innovative province.
Ten measures to promote the construction of green finance and support the development of carbon emission reduction
Innovate green products and services, enrich the pedigree of green finance, and increase support for green industries such as energy conservation Bank Of Qingdao Co.Ltd(002948) and emission reduction, pollution control and ecological protection and restoration. We made every effort to build a comprehensive green financial service provider, successively launched the first "carbon neutral" loan, "carbon e loan" and "green ticket link" in Shandong Province, issued carbon neutral themed financial management and underwritten "carbon neutral" bonds of Qingdao Metro. In addition, continue to explore the new blue path of green finance,
