China Mobile Sustainable Development Report
Item \u2003 chairman's speech 02
About China Mobile 04
Sustainable development strategy and management 06
Fruitful high-quality development 08
Special topic: building a "lifeline" of information services 10
Digital intelligence innovation 12 inclusive growth 25 green and low carbon 39 leading integrated innovation and development 13 cultivating talents for all-round development 26 practicing green and low-carbon operation 40 enabling a better digital intelligence future 19 promoting common prosperity 29 supporting social energy conservation and environmental protection 45 topic management and performance report 48
Independent assurance report 63
On this report 65
Report index 66
Chairman's speech
Yang Jie
chairman
China Mobile Co., Ltd. has cultivated the strength of scientific and technological innovation and written a new chapter in the development of digital intelligence
2021 is the first year of China's 14th five year plan. China will move to high-quality development and promote common prosperity. The company further promotes "strengthening the enterprise with talents"
Grasp the new development stage scientifically, resolutely implement the new development concept, serve the construction of strategic projects, improve the talent training system, and actively promote the "five small" warm-hearted work
In the new development pattern, we should firmly grasp the process and "happiness 1 + 1" and other employee care projects brought about by the new round of scientific and technological revolution and industrial reform. The company actively serves national regions
One belt, one road to development of digital economy, is to promote the transformation of intelligence and realize the development strategy of high quality development area. We should promote the regional coordinated development and actively promote the development of the project. We will strive to promote the development of a world-class "power building" strategy, and build the infrastructure along the "one belt" road, providing high-quality international information, and continuously play the role of information and communication industry in the comprehensive economic and social development. The elderly and the disabled will be helped to cross the digital economic gap through the innovation of digital products and services, and the efficient operation of digital products and services;
Promote the harmonious symbiosis between enterprises and the economy, society and environment with practical actions, and comprehensively upgrade the "network +" poverty alleviation model to the "network +" Rural Revitalization model,
Sustainable development. Formulate and implement the plan for the revitalization of digital intelligence villages in the 14th five year plan, and continue to do a good job in the Seventh Five Year Plan
Guard carefully and create a "lifeline" of information services. In the face of epidemic prevention and control and "three assistance measures", we consolidated and expanded the achievements of poverty alleviation, and innovated and practiced the "seven rural areas"
The "great intellectualization project of information service guarantee brought about by natural disasters, major activities and network security" focuses on intellectual empowerment and Rural Revitalization. For four consecutive years, we have been in the fixed-point battle of the central unit. We are in the front, take the initiative, and strive to win the highest rating in the assessment of assistance with professionalism and perseverance; China Mobile public welfare platform approved
The people handed over satisfactory answers. Make full use of the third batch of Internet fund-raising information platforms of the Ministry of information technology, such as 5g, big data and artificial intelligence, to become the first and best among Chinese operators
Information technology, build a strong anti epidemic information defense line, help the intelligent war "epidemic", and make every effort to be the only enterprise to obtain the qualification; Cumulative training of "Blue Dream" project
Do a good job in communication guarantee, service guarantee and prevention and control guarantee; Nearly 130000 principals of rural primary and secondary schools in the central and western regions were innovated to promote the balance of regional education; love
Hard core "artifact" such as high-altitude base station of the aircraft can quickly restore the communication "heart" action in the designated area, and provide free congenital heart disease hand number for more than 7000 poor children, so as to ensure the smooth network of the affected people; Release the world's largest 5g + Beidou high-tech treatment, bringing hope to the "heart". In 2021, the parent company won the China Cishi precision positioning system to strengthen disaster early warning and help prevent and reduce disasters; Promote the 11th "China Charity Award", the highest government award in the field of emergency charity. Changzhi communication guarantee level, successfully complete all kinds of major activities, ensure green and low-carbon communication and network security, and be a practitioner of the "double carbon" goal. We have made a comprehensive speech barrier work and achieved the goal of "zero major network failures, zero major network security incidents, implement the national policy deployment on carbon peaking and carbon neutralization, and constantly reduce zero important customer complaints"; Actively prevent and crack down on communication network crimes, and enable decarbonization growth in thousands of industries on the basis of low carbon emissions. The company has strengthened the protection of personal privacy, made every effort to ensure the security of network and information, carried out the "green action plan" for customers for 15 years, and further upgraded and implemented the "C2 plan"
Create a healthy and safe communication environment for users. "Three energy - carbon peak and carbon neutralization action plan" to build "energy conservation, clean energy and empowerment"
Digital intelligence innovation and become the main force in the development of digital economy. We comprehensively promote "green network, green energy consumption, green supply chain, green office, green empowerment
The new green development model of "three energy and six green" is to promote the construction of information infrastructure and comprehensively promote the digital intelligence transformation of the whole society. 2021, each
Promote "to help accelerate the development of digital economy. In terms of connection, the energy-saving measures will save more than 4.3 billion kwh in total, and strive to achieve the "14th five year plan"
It has become the world's leading communication network, with a total of more than 5.5 million base stations, of which the decline rate of energy consumption intensity and carbon emission intensity at the end of the period is no less than 20%; Practice green
More than 7 Toread Holdings Group Co.Ltd(300005) g base stations, with Gigabit platform capacity covering all cities and counties; The application proportion of green packaging of new main equipment exceeds 80%, realizing energy saving
In terms of computing power, a national layout of "4 + 3 + X" data center is formed, which can replace 262000 cubic meters of wood with wood; In addition, the company innovated and launched smart green factories
The data center rack capacity of external services exceeds 400000; In terms of capability, we will provide digital intelligence services such as environmental governance solutions to help the whole society save energy, reduce consumption and capital
Continue to forge industry-leading artificial intelligence, cloud computing, blockchain, big video and source recycling.
The company was awarded CDP (Global Environmental Information Research Center) for the fourth time
High precision positioning and other core competence engines, smart China has gathered 325 common abilities (heart) to deal with climate change, and the annual highest rating a list.
The average monthly adjustment amount exceeds 8.1 billion times. The company actively constructs "one body and four rings", but it is also enterprising, so it is new day by day. Facing the future, China Mobile is creating an anchor
Scientific and technological innovation layout, implement the "joint innovation plus" plan, adhere to independent innovation, promote the "new positioning" of the world-class information service scientific and technological innovation company, and make every effort to build a foundation
Tackling key core technologies; At the same time, we will continue to enlarge the value of 5g innovation consortium and focus on the new concept of "connection + computing power + capability" of 5g + computing power network + smart platform
Strive to build a high-level original technology source and be the leader of the modern industrial chain. Type information service system, continue to adhere to the performance of "sincerity, dedication and success", the company releases the brand of "heart-class service", continues to innovate and the concepts of Caiyun, Migu video and responsibility, and work with stakeholders to highlight more video RBT and other characteristic products in serving the development of digital economy, so as to meet the needs of the people for a better digital life; Take great responsibility and jointly promote a new generation of intelligent technology to create digital intelligence price for the people
The company focuses on the layout of 9 industry innovation platforms, works with industry partners to create 200 value, contributes digital intelligence to the society, and writes a brilliant new chapter of sustainable development!
Five 5g leading demonstration benchmarks have expanded more than 6400 5g business cases, effectively promoting the transformation and upgrading of thousands of banks and industries, reducing costs and increasing efficiency.
Inclusive growth and be the vanguard of common prosperity. We adhere to the people-centered development idea, care for the growth of employees, share development achievements, and
March 2022
About China Mobile
Company profile
China Mobile Co., Ltd. (hereinafter referred to as "China Mobile", "company" or "we") was established in Hong Kong, China on September 3, 1997. It is not only the largest communication service provider in China, but also a world-class telecom operator with the largest global network and customers, leading profitability and top market value.
The company provides full-service communication services in all 31 provinces, autonomous regions, municipalities directly under the central government and Hong Kong Special Administrative Region in China, mainly covering mobile voice and data, wired broadband and other information communication services. The ultimate controlling shareholder of the company is China Mobile Communications Group Co., Ltd. (hereinafter referred to as "parent company"). As of December 31, 2021, the parent company indirectly holds 72.72% of the total issued shares of the company, and the remaining 27.28% is held by the public. For detailed information on corporate governance structure, organizational structure, ownership and legal form, service market and organizational scale, please refer to the 2021 annual report of China Mobile Co., Ltd.
Honorary awards
In the 2021 "Global 2000 leading enterprises list" published by Forbes magazine, it ranked 32nd in the world
Won the titanium award in the selection of "environment, social responsibility and corporate governance award 2021" held by Treasury
In the 2021 "best management team of Asian companies" selection held by institutional investors, it won the "respected company" award
In the "16th Asian corporate environmental, social and governance Recognition Award (2021)" held by Asian Corporate Governance
"Model of environmental, social and governance in Asia" award
Won the "best Investor Relations Award" in the "11th Asian excellent enterprise Recognition Award (2021)" held by Asian corporate governance
The company has won many awards, such as "best corporate social responsibility" and "Best Corporate Communication"
The parent company won the 11th "China Charity Award", the highest government award in the field of charity in China
As the only telecom operator, it was selected as the second best poverty reduction case in the world
For the fourth time, it won the top rating a list of global response to climate change of CDP (Global Environmental Information Research Center)
In the selection of "China's best employer of the year" jointly sponsored by Zhilian recruitment and the social investigation and research center of Peking University, it won
"Top 10 employers of the year in China in 2021" and "top 10 employers most concerned by college students"
Development strategy of "power building"
In order to firmly grasp the important opportunities brought by the "new track" of digital economy, China Mobile keeps pace with the times, improves the development strategy of creating a world-class "power building", anchors the "new positioning" of creating a world-class information service science and technology innovation company, aims to "create a world-class enterprise, become a network power, digital China and the main force of smart society", and takes "promoting the transformation of digital intelligence and realizing high-quality development" as the main line, Accelerate the "three transformations", focus on the "three innovations", deepen the "three integration", improve the "three forces", and make every effort to build a 5g based+
The new information service system of "connection + computing power + capability" of "computing power network + smart platform" will comprehensively promote the omnidirectional and integrated development of chbn and build a global competitive platform
The world's first-class enterprises striving for strength have taken greater steps.
China Mobile's development strategy of creating a world-class "power building"
Create a world-class enterprise
The overall goal is to become a network power
