Shenzhen Tianyuan Dic Information Technology Co.Ltd(300047) : work report of the board of directors in 2021

Securities code: Shenzhen Tianyuan Dic Information Technology Co.Ltd(300047) securities abbreviation: Shenzhen Tianyuan Dic Information Technology Co.Ltd(300047) Announcement No.: 202210 Shenzhen Tianyuan Dic Information Technology Co.Ltd(300047)

Work report of the board of directors in 2021

The company and all members of the board of directors guarantee that the contents of the announcement are true, accurate and complete without false records, misleading statements or major omissions.

In 2021, the board of directors of Shenzhen Tianyuan Dic Information Technology Co.Ltd(300047) (hereinafter referred to as "the company") in accordance with the company law, the securities law, the articles of association, the Shenzhen Stock Exchange GEM Listing Rules, the Shenzhen Stock Exchange listed companies self regulatory guidelines No. 2 - standardized operation of GEM listed companies and the rules of procedure of the board of directors, Earnestly perform various functions and obligations and the responsibilities of the board of directors entrusted by the general meeting of shareholders.

1、 Main business and business model of the company

Focusing on the digital transformation of enabling industry, the company is China's leading provider of integrated solutions for industrial cloud and big data, and a data and intelligent operator service provider. It mainly serves communication, finance, government and other large enterprises. It has more than 20 years of development experience and first mover advantage in the field of BOS in the communication industry, forming the basic market of the company; In the fields of software development and services, it outsourcing and intelligent operation services in the financial industry, the number of customers and income have developed rapidly, and have become the main source of profit of the company; A certain scale of contract amount and revenue has been formed in the national defense industry; As the general distributor of Huawei, it provides value-added distribution and professional services of ICT products for government and enterprise customers, with steady growth.

1. Main business introduction

The core business of the company in the communication industry sector is to provide it functions and platform construction for business support such as customer and order management, billing, accounting and international roaming clearing, opening of basic capacity of big data, 5g network optimization and data processing for communication operators. At the same time, it also provides cooperative operation of electronic channels and other value-added services and relevant customized on-site services. With the changing trend of cloud network integration in the digital transformation of operators, the company has strengthened its investment in 5g industry application cooperation, digital operation, information security services, operator ICT ecology and other aspects, focusing on core capabilities such as intelligent business support, cloud network operation integration, capacity opening and industrialization, so as to consolidate the industry leading position of big data application and digital operation. The company's customers in the communication industry include China Telecom Corporation Limited(601728) , China United Network Communications Limited(600050) , China Mobile, radio and television, virtual operators, satellite communication operators, overseas communication operators, etc.

Companies in the financial sector take banks, insurance companies and other financial institutions as the main service objects. With industry-leading software solutions, professional background and leading technical strength, they have formed more customers with long-term and stable cooperative relations in the financial field. At present, the company provides relevant IT products and services for state-owned commercial banks such as Bank Of Communications Co.Ltd(601328) , China Construction Bank Corporation(601939) , Bank Of China Limited(601988) , postal savings bank of China, China Citic Bank Corporation Limited(601998) , China Merchants Bank Co.Ltd(600036) , Ping An Bank Co.Ltd(000001) and other joint-stock banks, as well as dozens of regional commercial banks, rural credit cooperatives and banks in Hong Kong, Macao and Taiwan; At the same time, it also provides dozens of insurance institutions with diversified products and solutions, and has a high brand reputation in the industry.

(1) Financial IT service companies take banks and insurance companies as their main customers and provide software sales, software development and services by participating in bidding or signing framework agreements. The company provides consulting, scheme design, system implementation and related technical services to customers through business / technical consulting, product sales, technical development and personnel outsourcing. The company carries out secondary development according to the personalized needs of large financial institutions on the basis of self-developed software products. The company's business models mainly include: customized development and service of application software products, operation sharing, system integration and service.

(2) Financial service outsourcing (BPO) in the field of financial service outsourcing, the company is positioned as an intelligent operation service provider in the financial field. Help customers improve efficiency and create value in the financial field through intelligent operation and data-driven. The company provides risk control, marketing, customer acquisition and other operation services for banks and consumer finance companies, and realizes man-machine coupling operation by using self-developed electric reminder Siasun Robot&Automation Co.Ltd(300024) , intelligent quality inspector, intelligent operation cloud platform, etc. The company is at the leading level in the field of business process outsourcing in China and is one of the main outsourcing service providers of Bank Of China Limited(601988) credit card telereminder and telemarketing business.

In the government sector, the company takes big data, cloud computing and Internet of things technology as the core to enable digital intelligent upgrading platforms such as urban brain, digital government, social governance, digital policing and smart national defense, and promote the government industry to realize a series of intelligent upgrades such as data resource aggregation and integration, data asset authority management and efficient reuse of data value.

(1) During the reporting period of smart national defense, the company's business direction in national defense mainly includes the construction of big data system and data fusion system, Internet of things system, electronic invoice, smart finance and smart position of various national defense units, as well as the construction of core business systems of relevant national defense units, forming a series of products and comprehensive solutions for national defense informatization.

(2) Over the years, smart public security company has continuously invested in the research and development of police cloud big data, general tools based on big data and applications for various types of police. At present, the core products formed include: intelligence, guidance, service and public opinion integration platform, police cloud big data platform, a new generation of entry-exit management software, rail transit public security comprehensive operation platform, digital police station, etc.

(3) Smart government in the field of digital government, the company's main business direction is the data base and business system in the field of government, including the comprehensive application of digital innovation based on the data base, the construction of Government Integration Based on the middle platform, the construction of smart city application based on the digital base, etc.

In the field of smart procurement, the company takes central state-owned enterprises as its main customers and provides customers with consulting and planning services, software design and development, technical services, operation and other services related to digital procurement. The company maintains a good share among central enterprise customers, reflecting strong competitiveness. At present, core products (diyicai platform) have been formed, including; Purchase mall, bidding, price comparison, bidding procurement, idle materials, employee mall, sales mall, intelligent customer service, intelligent business travel, one object and one yard and other products and solutions.

Jinhua Wei, a holding subsidiary of network product distribution and service company, is one of the general distributors of Huawei's government and enterprise business. Its main business is to provide ICT products and value-added services for government and enterprise customers. Products sold include networks, storage, servers, video conferencing and video surveillance, among which video products account for the first among Huawei's total distributors. Jinhuawei company has established a nationwide sales and service network, formed the technical support ability of the whole sales process of ICT products and solutions, and has been highly recognized by Huawei. Jinhua Wei has grown rapidly with the growth of Huawei's government and enterprise business, and has become one of the company's business segments in terms of scale.

2. Business model of software and services

Development of large-scale application software and sales of software products with the development of 5g +, big data, artificial intelligence and other advanced IT technologies, great changes have taken place in the system architecture, data center, business center and business ecology of customers in the company's main industries, so as to guide customers or provide customers with the development of large-scale application software and platform based on the above needs according to customers' needs, The company shall recognize the operating income by obtaining the acceptance report after the relevant projects meet the needs of customers; Based on innovative technology research and industry business needs, application software products with their own intellectual property rights have been formed to realize the sales of software products. Large scale application software development and software product sales are the main business models of the company, covering many industries such as communication, finance, government and enterprises.

Technical services provide consulting, planning and technical services based on customers' needs for Industry and technical capacity. The main demand body for technical services is the financial industry dominated by large state-owned banks or joint-stock banks.

The digital products provided by the operation service company are applied in the 4G or 5g scenario of the communication operator, and the revenue generated is shared with the operator according to the agreed proportion; The company provides digital products to be applied on the Internet e-commerce platform. After the e-commerce customers pay, they will share them with the e-commerce platform according to the agreed proportion; Provide risk control, marketing, customer acquisition and other operation services for financial customers dominated by banks. Financial customers pay according to the operation effect. The company uses self-developed collection Siasun Robot&Automation Co.Ltd(300024) , intelligent quality inspector and intelligent operation cloud platform to realize man-machine coupling operation.

The company continues to develop digital operation business, expand from the back-end software development and services to the front-end of the market, and bring incremental revenue to customers through product innovation and business operation, so as to obtain revenue. In recent years, intelligent operation services have developed rapidly.

3. Industry of the company

During the reporting period, the company's software and service revenue mainly came from telecommunications, finance and government industries, accounting for 38.81%, 30.98% and 16.46% of software service and integration revenue respectively.

The bank's credit innovation is advancing rapidly. The foundation, ability and polishing ability of IT system of large banks are strong. Financial credit creation starts with the successful construction and landing of large banks, and then exports to small and medium-sized banks, forming a comprehensive credit creation of the whole financial industry. During the reporting period, the overall implementation effect of Xinchuang of large and medium-sized banks was good. Digital currency has formed a pattern of seven banks + two payers, and multi scenario applications were implemented as scheduled. The company has formed long-term and stable cooperative relations with many large bank customers. While cooperating closely with large banks, the company has formed innovative solutions to promote and replicate from large banks to small and medium-sized banks and overseas banks.

The bank credit card market tends to be saturated, the expansion speed slows down, and the business transforms to "stable and low volatility". The industry has shifted from incremental competition to stock competition, customers have changed from focusing on performance to focusing on quality service, the cost of human services has increased, and the gross profit margin is under pressure. The company improves its market competitiveness by increasing large banks and major Internet financial customers, increasing market share, increasing product line, intelligent operation, and "small six Siasun Robot&Automation Co.Ltd(300024) " iterative development. The company's Bank credit card business process outsourcing is gradually evolving to the business form of AI + bank business process outsourcing.

In the communication industry, the investment in 5g network construction has entered a stable stage, and the demand for digital economy represented by industrial applications has begun to release, or will usher in rapid development China United Network Communications Limited(600050) released a new strategy, which will fully develop the main channel of digital economy and focus on "big connection, big computing, big data, big application and big security" China United Network Communications Limited(600050) it centralization has entered a new stage, and the construction focus has shifted from centralized capacity-building to giving full play to the advantages of centralized system and data to enable business operation. The collection of the provincial branch's core system is basically completed, but the provincial branch's demand for personalized support for operation still exists, and the provincial branch's IT investment will gradually stabilize. In 2021, China Telecom Corporation Limited(601728) focus on customers, expand comprehensive intelligent information services, promote the upgrading of personal emerging information consumption demand, enrich the connotation of smart home digital life services, and the scale of users continues to grow; Deeply integrate the elements of digital economy and real economy. The commercial project of 5g customized network covers all key industries of 5g application "sailing" action plan. Tianyi cloud breaks through key core technologies and upgrades to distributed cloud, continuously improves cloud network security capability, gives full play to the advantages of cloud network integration, and actively enables the transformation and upgrading of traditional industries. In the field of communication operators' new generation business operation system (BOS), manufacturers have a relatively concentrated trend in recent years, and there are relatively high industry entry barriers. The company has a leading market share and competitiveness in this field.

During the reporting period, due to the impact of the epidemic, the government industry's investment in information technology decreased or delayed. In addition, some large IT construction projects have been obtained by super large enterprises in a mode similar to BOT financing, and companies have been established in local cities, bringing industrial chain, employment and tax to local cities, and exchanging investment for projects. The company judges that multi-layer subcontracting after the general contractor undertakes the project may bring many risks in implementation, delivery, acceptance, payment collection and other links. In view of the above situation, the company has deep ploughed into advantageous fields, mastered core technologies, and mainly signed directly with end users; Promote the commercialization of advantageous key projects, enter the product catalogue of ecological partners, and avoid projects with long project cycle and payment collection risk.

During the reporting period, international relations were complicated and turbulent. Customers in major industries of the company continued to strengthen the autonomy and controllability of the core system, improve the proportion of self research, and have higher requirements for the technological innovation ability of cooperative manufacturers. Technologies in key areas such as 5g +, artificial intelligence, big data and cloud computing are changing with each passing day. Enterprises gain sustainable competitive advantage and maintain market share by mastering cutting-edge technologies. Enterprises have increased R & D investment (increased number of personnel and salary), increased costs and decreased gross profit margin.

2、 Overview of the company's operation during the reporting period

During the reporting period, the company's operating income was 5614223500 yuan, an increase of 6.85% over the same period last year. After deducting non recurring profits and losses, the net profit attributable to shareholders of listed companies was 41038600 yuan, a decrease of - 58.79% over the same period last year. The main reasons are: the company maintains high R & D cost investment in the field of digital government, and the income is lower than expected, which hinders the company's performance; The profit growth rate of financial service outsourcing in 2020 was too high. After the growth rate fell in the reporting period, the net profit decreased significantly compared with the same period last year; The company's software and service revenue in the financial and telecommunications industries maintained steady growth.

In the financial business sector, the revenue from financial IT services increased steadily. During the reporting period, the company increased R & D investment in innovative businesses such as blockchain, cross-border payment, digital currency and front-end applications. The core system of Digital Banking obtained Huawei Kunpeng cloud service certification and participated in the development of digital currency application scenarios for a designated operator bank and a non designated operator bank. Improve pre-sales and solutions, tap the needs of large bank customers, and expand small and medium-sized banks and overseas banks. During the reporting period, more than 30 new bank customers were added, and the domestic and overseas business income increased steadily.

In the field of financial service outsourcing, during the reporting period, the holding subsidiary DICO digital realized a net profit of 30.94 million yuan, a decrease of 56% over the same period last year. In 2020, DICO digital gold seized the dividend brought by the rapid resumption of work and production when the epidemic just broke out, and the net profit doubled. Due to the great environmental impact during the epidemic period after 2021, all banks in the credit card field are reducing costs and increasing efficiency. The company has increased costs while ensuring revenue growth. At the same time, it has increased the R & D investment of intelligent voice Siasun Robot&Automation Co.Ltd(300024) and the cultivation of new marketing businesses, resulting in a significant decrease in net profit year-on-year.

During the reporting period of the communication business segment, the investment in 5g network construction of communication operators entered a stable stage, and the demand for digital economy represented by industrial applications began to release.

During the reporting period, the company started comprehensive cooperation with China Telecom Corporation Limited(601728) group, and added two projects: government enterprise sales system and billing and accounting center, so as to lay a solid foundation for the global business support of the group's government and enterprises and participate in the BSS domain of China Telecom Corporation Limited(601728) group

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