Since the pilot operation of the "community traffic police" service mechanism in Jiangmen City, the traffic police department has adhered to the problem orientation, actively asked the needs of the people, implemented "one district and one policy" according to local conditions, and effectively promoted the solution of a number of key traffic problems.
In this process, the work style of the traffic police department has been further changed, the governance concept has been further upgraded, the problem-solving ideas have been further expanded, and the ability and quality have been further improved, which has accumulated rich experience for the full start of the "community traffic police" service mechanism.
implement local policies to solve the parking problem in old urban areas
Among all kinds of traffic appeals accepted by the traffic police detachment every year, the problem of difficult parking accounts for nearly half. After the launch of the "community traffic police" service mechanism, the masses and traffic police have closer communication channels, and the solutions and measures to solve the problems are more timely and grounded.
"There are many illegally parked vehicles around Lianghua market, which often leads to road congestion and inconvenient travel!" During the visit to Lianghua new village, some citizens reported to the community police of Pengjiang brigade.
After understanding the situation, the community police decided to take Lianghua market as the center, try out a one-way "microcirculation" around the surrounding residential buildings, and delimit parking spaces to standardize the parking order. "After the implementation of the measures, the effect is good and the traffic becomes smooth." The public praised.
The same changes occurred in Longxi community and Yikang community. In the field investigation, the police of Longxi community workstation learned that there were not enough parking spaces in Shuanglong area and Longxi area. After multi-party contact and coordination, it was finally decided to add parking spaces at suitable locations on Shuanglong Avenue, which alleviated the parking problems of nearby people. In Yikang community, residents in the community reported that there were many "zombie vehicles". The community traffic police, together with community staff, towed and cleaned up nearly 100 "zombie vehicles".
patient service and mediation of neighborhood contradictions
After the pilot launch of the "community traffic police" service mechanism, in the face of the troubles of the masses, the community traffic police always work patiently to give the service a temperature.
Huayuan community has many old communities connected, because it is an old community, there is no overhead floor, and there are residents on the first floor. In the past, residents often used flowerpots, clothes poles and other items to enclose and occupy the road at the door, and did not allow residents to park their vehicles, which led to many neighborhood disputes. In order to solve this problem, the community traffic police patiently listened to the opinions of the community people, and jointly designated parking spaces on both sides of the community road with community cadres, which alleviated the problem of parking.
But another problem ensued - residents on the first floor reported that parking affected the travel of residents on the first floor, which led to new neighborhood disputes. The community police visited and investigated again and explored a solution to draw parking spaces in the middle of the community road and leave both sides of the road for vehicles to pass, which not only solves the problem of parking, but also does not cause travel problems to the residents on the first floor.
tripartite consultation to rectify illegal parking of logistics vehicles
There are seven large logistics transportation companies in Jianghai Rainbow Community and Middle East Village, including Yto Express Group Co.Ltd(600233) and deppon logistics. Among them, only Yto Express Group Co.Ltd(600233) and deppon logistics have more than 200 large trucks in and out of loading and unloading goods every day. In the peak period of online shopping such as "double 11" and "double 12", the number of logistics trucks handled every day has surged to more than 900. Due to the limited space in the site, a large number of logistics vehicles temporarily parked and waited on the roads around the company, which seriously affected the travel of the surrounding people.
After the establishment of the "Rainbow workstation" of the community traffic police, the nearby people have reflected the illegal parking of logistics vehicles and actively put forward suggestions. The community traffic police immediately organized representatives of local community cadres and masses and logistics and transportation enterprises to hold an interview on parking order management to report the recent chaos of parking order. At the meeting, Yto Express Group Co.Ltd(600233) and deppon logistics explained their parking order, put forward difficulties and rectification measures, and representatives of traffic police, communities and enterprises jointly discussed feasible countermeasures.
After discussion, on the basis of not affecting the normal road traffic, the traffic police department designated temporary parking areas to alleviate the dilemma that some vehicles are not allowed to park or have nowhere to park in special sections. At the same time, it strengthened the patrol control of sections and strengthened the rectification of illegal parking; Logistics enterprises shall implement the main responsibility, assign guidance and dispatching personnel in the waiting area of transport vehicles by sections and zones, and set warning devices in relevant parking areas.
Through the joint efforts of various parties, the parking order of logistics transport vehicles in Yunqin Road, jiangmu Road, Caihong road and other sections around the logistics park is good, and the traffic congestion and traffic police situation in nearby sections are greatly reduced. Yto Express Group Co.Ltd(600233) and deppon logistics also presented brocade flags to the community traffic police of rainbow workstation respectively, and expressed gratitude to the community traffic police for their active service enterprises.
At present, four pilot areas in Jiangmen have set up community traffic police workstations, and 28 community traffic information QQ groups and wechat groups have been established to collect community traffic problem information and listen to the voice of the masses. According to statistics, the traffic police of Pengjiang and Jianghai communities carried out 65 traffic investigations, cleared 40 traffic safety hazards in the community, cleaned up nearly 100 zombie vehicles, coordinated and solved 72 community traffic management problems, and held 25 traffic publicity and education activities.
related links
what is a community traffic policeman?
In combination with the current "grid" service reform, Jiangmen public security and traffic police department has sunk part of the road police force to the front line of the community, listened to the demands of the masses, directly communicated and solved problems, reduced the intermediate links between the masses' reflection and problem-solving, and built a direct platform for urban road traffic management and services to serve the masses at zero distance.
The goal is to quickly solve the "urgent difficulties and expectations" of the masses in urban road traffic management at the grass-roots level by collecting social conditions and public opinion, solving problems interactively by the whole police, strengthening communication and co governance with the community, and strive to resolve the "four difficulties" (parking, travel, handling and consultation) of current road traffic management and vehicle driving management services, so as to realize interaction and mutual understanding between the police and the people A new pattern of road traffic management.
community traffic police function
1. Receive and handle the traffic management police information and complaints related to community roads sent by the superior department, and conduct on-site investigation and handling.
2. Actively visit the masses, listen to their opinions, communicate with the community masses, timely understand and master the social situation and public opinion, accept the problems reflected by the masses, conduct investigation and analysis according to the community construction sections, accident prone sections, traffic congestion points and other key sections reflected by the community residents, strengthen the treatment of potential road safety hazards, and optimize the community traffic organization, To solve the traffic problems of the masses.
3. On behalf of the traffic police department as the leading unit, unite the forces of community, urban management, fire control, transportation, property, facilities and other parties to solve the traffic problems and difficulties such as disorderly parking, difficult parking, poor order and imperfect traffic facilities.
4. Accept all kinds of consultation from the masses, including business handling processes of vehicles and drivers, handling processes of different illegal acts, accident handling business, etc.
5. Organize traffic safety publicity activities from time to time, publicize traffic laws and regulations, popularize traffic safety knowledge, and improve the traffic safety awareness and legal awareness of community residents by distributing publicity leaflets and taking traffic safety classes.
the first batch of pilot communities
\u3000\u30001。 Baisha Avenue area of Pengjiang (old urban area + key parts): Xiyuan Community, Huayuan community, Fuxing community and Baisha community;
\u3000\u30002。 Baishi Avenue area (new residential area) in Pengjiang: Longxi community, Shuanglong community, Tianfu community, Yikang community and Shichong community;
\u3000\u30003。 Jianghai Jiangnan area (old community): Qiaonan community and jiangcui community;
\u3000\u30004。 Jianghai offshore area (urban-rural mixed area): Rainbow Community and Yinquan community.
[author] Zhou Liuyu, Li Aiying
