Shenzhen’s gas business environment has made another success.
Recently, the Guangdong Provincial Development and Reform Commission officially issued the evaluation report on the business environment of Guangdong Province in 2021 (hereinafter referred to as the evaluation report). Shenzhen obtained the excellent performance of gas consumption indicators with full scores of four secondary indicators, tied with Guangzhou for the first place in the province. A number of reform measures such as optimizing process and reducing time were listed as typical experience and practices to be promoted to the province.
The evaluation report points out that there are 2 gas consumption links in Shenzhen, the gas consumption time is 6.5 working days, and the gas access cost is 0. Shenzhen is at the forefront of the province in terms of service channels, optimizing administrative approval of external projects, and promoting government data sharing
The staff provide users with zero errand reporting service.
The reform measures of obtaining gas consumption links and gas consumption time in Shenzhen are listed as typical experience and innovative measures: first, determine the gas source access point through geographic information system (GIS) or design drawings, avoid on-site investigation and scheme reply, and truly realize the two links of “gas consumption application” and “acceptance and ventilation” to complete gas consumption reporting and installation; Second, the notification and commitment system shall be implemented for the administrative approval of small municipal access external line projects, the standard design atlas and simple construction management mode shall be implemented for small gas access projects, and multiple measures shall be taken to comprehensively reduce the gas access time.
In 2021, Shenzhen Gas Corporation Ltd(601139) issued the list of key tasks for optimizing gas business environment reform in 2021 according to the 4.0 reform policy of optimizing business environment in Shenzhen, further upgraded the “Four Zero” service of gas reporting and installation, promoted the high-quality and efficient development of non resident gas reporting and installation business, and continued to promote the reform of optimizing business environment in depth. Meanwhile, in order to strengthen the reform of the business environment, Shenzhen strives to improve the gas service experience and accelerate the construction of “smart gas”
The staff introduced the use and precautions of gas equipment to users.
One is to make zero running more thorough. The gas reporting and installation process is simplified to two links, and the reporting and installation materials are simplified to three items. The electronic seal is fully used in the gas reporting and installation business to sign documents online, and the work efficiency is greatly improved through the service modes of “whole process network office, housekeeper service”, “one-stop handling of water and electricity business, linkage handling of gas reporting and installation and government affairs (project planning license and real estate registration)”, Realize “zero running errands” with gas.
The second is to make zero data more common. Take the lead in implementing Wuxi Online Offline Communication Information Technology Co.Ltd(300959) face recognition “zero data” sensorless reporting in the province. At the same time, fully promote the sharing of electronic licenses in Shenzhen Gas Corporation Ltd(601139) own service platform, so as to realize that electronic licenses cover all service channels, and various convenient services are widely praised by users.
Third, make zero cost more extensive. It has realized the “zero cost” of gas installation within and outside the red line for small industrial and commercial users, Shenzhen Gas Corporation Ltd(601139) fully invested in the special gas pipelines and facilities for users\’ outside line projects, implemented the free installation policy of natural gas in the red line for qualified users, strictly implemented the government price collection documents, and exempted the cost of metering devices for industrial and commercial users, effectively improving the sense of acquisition of gas consuming enterprises.
Fourth, make zero approval more perfect. A commitment notification system is implemented for small gas access projects to achieve “zero approval” for gas installation. The approval time for conventional gas access projects is reduced to 5 working days, and the total time for gas installation is reduced to 4-14 working days, so that industrial and commercial users can enjoy efficient and fast gas installation services.
Last September, the State Council issued the opinions on carrying out pilot work of business environment innovation, which listed Beijing, Shanghai, Chongqing, Hangzhou, Guangzhou and Shenzhen as pilot cities of business environment innovation. Shenzhen Gas Corporation Ltd(601139) said that it would continue to deepen the reform of “release, management and service” with the standard of first demonstration, and promote the reform and optimization of key areas and key links of gas reporting and installation with greater efforts and in-depth, so as to help the implementation of convenience measures.
