Recently, the situation of epidemic prevention and control in Beijing is complex. New local confirmed cases are distributed in multiple districts. Under the epidemic, takeout distribution has become an important channel for “ensuring supply” in the city. The reporter learned from meituan distribution that the platform maintains sufficient transportation capacity investment in Beijing and starts real-time and flexible “cross district dispatching and distribution”. Meituan errands provide help collection and delivery services throughout Beijing, ensure the collection and delivery of orders for living materials, and give priority to providing services for groups with mobility difficulties such as the elderly.
It is reported that since April 22, meituan flash purchase has jointly strengthened the guarantee of living materials with nearly 20000 chain supermarkets, convenience stores, food stores and daily necessities in Beijing. As of April 25, nearly 1 million orders for people’s livelihood materials have been completed, and vegetables, rice flour, grain and oil, beverages, drinks, fruits and leisure food have become the commodities with the greatest demand from the public.
“cross regional dispatching and distribution” to ensure that the delivery personnel of Shangchao take out will increase by 60%
In the epidemic prevention and control area, the takeout orders of meituan takeout Panjiayuan site have shown a stable upward trend in the past two days. The reporter learned from the webmaster Zhang Haizhe that at present, there are more than 100 riders working in the site every day, mainly responsible for delivering meals and other businesses within 3 kilometers around Panjiayuan. Now, the average amount of orders per person per day can exceed 100, which is 2-3 times that of ordinary times, “In addition to the daily riders of our site, there are also some riders from cross regional dispatching and distribution, mainly focusing on the distribution of business orders and supermarkets, with specially assigned personnel in the store to ensure the rapid delivery of materials”.
It is understood that at present, meituan distribution has launched a real-time and flexible “cross regional dispatching and distribution” in Beijing. For meituan flash purchase orders of commercial supermarkets with a large increase in recent orders, 60% of riders will be increased, and special personnel will be arranged for in store distribution in key commercial supermarkets. Cooperate with the seal control management community to build the last 100 meters of distribution channels. The takeout staff will place the meals in the designated location of the community in the way of “contactless distribution”, and the community volunteers will complete the door-to-door distribution of the last 100 meters to meet the needs of users to the greatest extent. At the same time, for groups who are inconvenient to go out, meituan errands can provide help collection and delivery services throughout the city, ensure the collection and delivery of orders for living materials, and give priority to the elderly and other groups with mobility difficulties.
In addition, meituan flash shopping cooperated with Wumart, Jingkelong, Carrefour, Yonghui and other supermarkets to increase the stock volume by more than five times, and supported businesses to extend business hours. Meituan flash purchase also continues to monitor the abnormal price of online goods to ensure that people’s livelihood goods are “bought” and “do not increase the price”. For high-quality takeout merchants whose Wuxi Online Offline Communication Information Technology Co.Ltd(300959) are unable to operate due to the impact of the epidemic, meituan takeout applies for the closure protection period.
launch contactless safe delivery in Beijing to fully ensure the safety of distribution
At present, meituan takeout has fully launched contactless delivery in Beijing to ensure the safety of users and riders in the meal receiving link. It advocates users to negotiate the placement of meals with riders through “order remarks”, telephone, online dialogue in app and other means, so as to realize contactless distribution and further reduce personnel contact in the distribution process. At the same time, meituan takeout has also laid takeout cabinets in some core office buildings, schools and residential apartments in Beijing. The takeout cabinets have the functions of heat preservation and disinfection, so that citizens can take meals without contact and at ease.
Each rider shall upload a meal inspection and delivery report regularly to ensure the safety of each rider. Each station is equipped with epidemic prevention materials such as thermometer, mask, disinfectant and gloves. It is strictly required that riders must wear masks in the whole process of going out and distribution, and the meal box should be disinfected twice in the morning and evening.
set up “anti epidemic supply station” for riders to ensure their working experience
Riders who stick to their posts during the epidemic will receive multiple guarantees. It is understood that meituan takeout continues to invest in subsidies at the distribution end, and has launched a number of rider protection policies to increase rider income subsidies, so as to ensure the work experience of riders during the epidemic and ensure sufficient distribution capacity. The relevant person in charge of meituan distribution in Beijing said, “if riders encounter abnormal order problems caused by the epidemic, they can appeal through app or report to the webmaster, and the takeout platform will be exempted.”
In order to better ensure the daily work needs of riders, the meituan Party committee, meituan distribution and the Township Party Working Committee of Chaoyang territorial street have specially set up an “anti epidemic supply station” to provide drinking water, instant noodles, masks, disinfectant hand sanitizer and other living and epidemic prevention materials. Medical personnel, community volunteers, takeout riders, couriers and people with emergency needs in the sealed control community can use them free of charge. In addition, in order to ensure the continuous supply of materials for the “anti epidemic supply station”, the meituan Party committee issued the “Post Road pioneer” Party member rider volunteer service initiative, calling on Party member riders to take the lead in epidemic prevention and control and establish a rider volunteer service team.
