On April 26, China United Network Communications Limited(600050) , China Telecom Corporation Limited(601728) announced to take the lead in opening 5g new call ultra clear video voice call service (vonr) based on 5g network jointly built and shared by both sides and interconnection in Shenzhen, Hangzhou, Zhengzhou, Tianjin and other cities. The two operators said that more than 100 major cities will be opened in May, and other regions will be opened and interconnected in succession.
It is understood that compared with 4G volte HD video and audio calls, 5g new calls have faster connection, higher bandwidth and clearer video and audio; 5g new call is carried in 5g commercial network. Based on the characteristics of large bandwidth, low delay and high reliability of 5g network, and based on the latest high-quality coding, terminal resolution and terminal native capability, 5g new call can fully guarantee the call voice, video and data flow, and bring users better call experience without jamming, higher definition and adding friends.
In addition, as an upgrade of the operator’s basic call service, 5g new call ultra clear video voice call service does not occupy user traffic, and 5g users can use it with the support terminal.
China Unicom and China Telecom said that 5g new calls can provide more products and services and a wider range of application scenarios. For example, based on 5g vonr, by introducing AI capability and dedicated data channel, combined with 5g message, video RBT, AR and other new business applications, 5g new calls can share the content of mobile phone screen and send pictures, videos and files during the call.
5g new call can also convert voice IVR key selection into visual screen touch selection. It can realize multilingual and dialect transcription, mutual translation and simultaneous interpretation in real time with the call, greatly improve communication efficiency and effectively solve communication obstacles caused by foreign languages and dialects.
China Unicom and China Telecom said that the combination of the above capabilities and services with industry applications can further create an industry enhanced interactive communication environment, make the settled platform enterprises closer to users, timely provide visual information according to user needs, and provide convenient service access in the call interface, so as to improve the competitiveness of enterprises and create higher value for customers.
For example, airline ticket operators can push flight information and order entry according to user needs under the customer service call interface to help users select and lock tickets more intuitively and quickly. For another example, the scenic spot operation enterprises can push the scenic spot introduction video, ticket booking window, service entrance, etc. under the customer service call interface, so as to timely promote the scenic spot ticket purchase, hotel reservation and other consumption activities.
Two weeks ago, China Mobile also released 5g new call products. Compared with traditional calls in 2G / 3G / 4G network environment, 5g new calls are “faster, clearer, smarter and wider”. China Mobile has joined hands with Huawei, Iflytek Co.Ltd(002230) and other partners to innovate the new call service, and piloted 5g new call services such as barrier free intelligent communication, visual menu and remote assistance, making the call more intelligent, visual and interactive, breaking the boundary of communication, improving the efficiency of communication and continuously upgrading the user call experience.
China Mobile said that compared with voice and video calls on the Internet, 5g new calls are “more stable and convenient”. The stability lies in the stable call quality and uninterrupted incoming calls; The convenience lies in the native mobile terminal. You can dial the dial to make video calls without downloading apps and applets.
China Mobile 5g new call products can also provide customers with visual, multimedia and high perception ultra clear call experience. It is noteworthy that 5g ultra clear video call has four advantages: ultra-low delay, ultra clear image quality, no traffic and one click video. During the trial commercial period, 5g video calls will be charged on time and for a long time (by minutes) without traffic charge. From May 1, the voice minutes in 5g package will be upgraded to the minutes that can be used for 5g new calls, which can be used for audio and video calls without restrictions.
With regard to the tariff, China Unicom and China Telecom said that after users buy 5g mobile phones or upgrade their existing 5g mobile phones to support the vonr version, they do not change their card, number or package, and can be used without opening another one. The tariff standard of 5g new call ultra clear video voice call service is the same as that of existing calls. Video and voice calls are priced at the same price and do not occupy user traffic.
The reporter noted that at present, a number of mobile phone manufacturers have expressed support for 5g new call service. For example, China Unicom and China Telecom said that mainstream 5g chip manufacturers and key 5g terminal manufacturers support 5g new call ultra clear video voice call service. Meanwhile, 5g mobile phones of mainstream brands, including vivo, glory, oppo, Huawei, Samsung, Xiaomi and other brands, have supported 5g new calls.
Fu Liang, an independent Telecom analyst, pointed out that after SMS was upgraded to 5g message, voice calls were also upgraded to 5g new calls. In the 5g era, two of the three traditional basic telecom services will be provided by the new basic telecom services. He believes that the three major operators have put 5g messages and 5g new calls in the position of upgrading and replacing traditional service functions, which has more powerful functions, but the tariff remains unchanged, which is conducive to the smooth transition of traditional basic telecom services.
Fu Liang said that the basic service of 5g new call is simpler and easier to understand, which can be understood as the high-definition video version of traditional call, or wechat video chat based on the stable network of operators. The latter two types of services have been well known by users, which is very beneficial to the promotion of business. 5g new call may succeed before 5g message.
