Recently, more than Agricultural Bank Of China Limited(601288) , Shanghai Pudong Development Bank Co.Ltd(600000) branches announced that they would adjust the transaction limit of some customers' online financial channels.
For the reasons for adjusting the limit, many banks mentioned that under the background of frequent telecom network fraud, this is to ensure the security of customer accounts and funds.
some banks adjust online transaction limits
Agricultural Bank Of China Limited(601288) recently announced that the recent frequent occurrence of telecom network fraud, in order to protect the security of customers' accounts and funds and implement regulatory regulations, the bank will successively adjust the transfer limits of some customers' personal online banking and palm banking.
Image source: Agricultural Bank Of China Limited(601288) official website
If the customer needs to carry his / her ID card and transfer card online, please raise the limit. Some regions may need to provide other supporting materials due to local regulatory requirements. For details, please consult local outlets. If you cannot go to the outlet to adjust the limit due to special circumstances, please call the customer service hotline 95599.
The announcement did not mention the specific details of the customer limit. China Securities News · China Securities Taurus reporter called Agricultural Bank Of China Limited(601288) customer service and learned that at present, online telecommunications fraud is frequent, and the purpose of adjusting the transfer limit of online banking and handheld banking is to protect the capital security of depositors, strengthen bank card management, and adopt hierarchical control over electronic channels.
For the specific situation of the limit, the customer service staff said that the system will generally set the corresponding limit according to the customer's use of the card, such as historical transaction details and the amount retained on the card. "If this card has not been used for a long time and there is no money saved in it, the system may determine that you will not use this card often, and the limit will be slightly lower. If you want to know the current limit, you can query it through the mobile banking app. If the transaction has been limited and you want to increase the limit, you can query through the nearby ABC outlet, and it is recommended to contact the opening bank first."
For the auxiliary supporting materials that may need to be provided for raising the limit mentioned in the announcement, the customer service staff explained that if the card is used as a salary card, it may need to provide a work certificate. If the customer wants to conduct large amount transfer transaction, it may be necessary to provide the purpose of the transaction and prove the authenticity of the transaction. The specific requirements are subject to the outlets.
In addition to ABC, Shanghai Pudong Development Bank Co.Ltd(600000) also issued similar announcements Shanghai Pudong Development Bank Co.Ltd(600000) Chengdu Branch, Changsha branch, Fuzhou branch and Hangzhou branch successively issued the announcement on adjusting the non counter business limit of individual bank settlement account, saying that Shanghai Pudong Development Bank Co.Ltd(600000) will appropriately adjust the non counter business limit of individual bank settlement account according to the account use in order to ensure the capital safety of customers.
Image source: Shanghai Pudong Development Bank Co.Ltd(600000) official website
The announcement said that if the account transaction indicates that the transaction limit is exceeded, and the customer really needs to increase the non counter business limit, please take the original of your valid ID card and bank card to any business outlet of the branch for identity verification.
strengthen personal account management
Many people in the industry believe that the current telecom network fraud occurs frequently. After the "card breaking" action, some banks adjust the online transaction limit, which also helps to prevent telecom network fraud.
" bank lowered the online trading limit of personal accounts, which is another measure to strengthen the management of personal accounts after clearing zombie accounts ." Li Wanfu, an analyst at rong360 Digital Technology Research Institute, said that according to the bank announcement, the quota work is mainly to implement the regulatory provisions, prevent telecom network fraud and ensure the safety of customer accounts and funds. In addition, the supreme law clearly stipulates that in case of online fraudulent transactions, users can claim against the bank, which is also one of the measures for banks to reduce their own compensation in addition to improving their anti-theft ability.
As for how to reduce the impact of online transaction limit on user experience, Li Wanfu said that banks are also seeking a dynamic balance between ensuring customer capital security and transaction convenience. For banks, first of all, we should improve the risk awareness of customers and ensure that the capital security risk prompt for customers is in place. On this basis, according to the actual situation of customers and their own risk control requirements, we should differentially adjust the personal online transaction limit of users within the allowable scope of supervision.
