A vegetable, a box of lunch, a bottle of Medicine… In Shanghai in the covid-19 pneumonia epidemic, the supply of living materials is related to everyone. However, at present, the contradiction between “the last kilometer” and “the last 100 meters” is prominent.
On the morning of April 10, at the press conference on epidemic prevention and control in Shanghai, Wang Wenbo, vice president of JD group, and Xiao Shuixian, senior vice president of hungry Yao, answered questions about the supply of food, mother and baby, drugs and other urgently needed by citizens, as well as whether they could be delivered in time during the period of closure and control.
“can’t buy” problem is being solved
At the press conference, Wang Wenbo said that JD will provide more than 16 million pieces of livelihood commodities such as rice noodles, grain and oil for Shanghai, which can ensure the daily supply of JD users in Shanghai for nearly a month.
In terms of goods preparation, as of April 8, Jingdong Shanghai People’s livelihood materials had been fully prepared, and the total amount of grain was twice as much as usual; Convenience food, drinking water and other essential products are more than twice the daily stock, and the inventory can ensure the purchase demand of consumers for 30 days.
From a national perspective, as of April 8, rice noodles, grain and oil and other commodities were more than twice the daily stock, which can ensure the purchase demand in 27 days. Convenience food, drinking water and other essential products are also more than twice the daily stock, which can ensure the purchase demand of consumers for 29 days. Fresh products, pastry baking, seafood and aquatic products, fast food and cooked food and pigs, cattle, sheep and poultry are more than twice the daily stock.
Through emergency national allocation, the first batch of key guaranteed supplies have been transported to Shanghai by Jingdong Logistics special vehicle, including more than 80000 maternal and infant supplies, such as infant milk powder, diapers, more than 100000 medicines and epidemic prevention supplies, and 10 tons of mutton from Xinjiang. In addition, jd.com will also increase the inventory of fresh food, with grain, meat and poultry, seafood, etc. prepared 2 to 3 times more than usual.
In addition to sufficient basic materials, killing materials can also be fully supplied. Wang Wenbo said that disinfectants, hand sanitizers, fungicides, wipes and other epidemic prevention and killing commodities in the epidemic situation and people’s livelihood Protection and supply zone can ensure consumers’ purchase demand for 18 days, and increase inventory reserves based on the development trend of the epidemic to ensure that consumers’ purchase demand is met.
At the same time, pet commodities such as staple food for cats and dogs and snacks are well stocked, which can ensure the purchase demand for 20 days. With the development trend of the local epidemic, we will increase inventory reserves to ensure customer demand.
Xiao Shuixian said that when you are hungry, “the group purchase orders completed in the past few days have doubled every day” through “community group purchase”. The “community group meal” service has covered more than 1000 communities in Putuo, Pudong, Yangpu and other regions. Hungry? Through the service mode of “community centralized procurement + fixed-point distribution”, the “universal supermarket” has distributed meat, eggs, milk and other necessities to more than 25000 families in Pudong. “Next, we will continue to increase the investment of service resources in these areas.”
transportation capacity gradually keeps up with
For the problems of “delivery failure” and “slow delivery” worried by Shanghai citizens, Wang Wenbo said that JD has deployed the first batch of more than 2000 express brothers to provide operation guarantee and material delivery services for the front line in Shanghai. Jingdong will make every effort to deliver more and faster goods for everyone on the premise of strictly complying with the requirements of epidemic prevention and control. Meanwhile, JD has dispatched a large number of the latest fifth generation unmanned intelligent express vehicles to carry out contactless distribution in the sealed area, and will continue to add unmanned vehicles in the follow-up.
Xiao Shuixian said, “recently, our top priority is to do everything possible to increase the riders’ transport capacity and solve the distribution bottleneck; closely cooperate with businesses to resume opening and receiving orders; continue to invest in ’emergency special needs’ services and strive to solve the most urgent needs of special groups.”
In terms of transport capacity, 2800 new riders returned to their posts in the past week, trying to solve the distribution bottleneck of the last kilometer and the last 100 meters; At the same time, more than 4000 businesses have been added to the platform to resume business and receive orders. Next, according to the Shanghai epidemic prevention and control arrangement, hungry people will organize more riders to support distribution support in the sealed and controlled areas; In the prevention area, it will work closely with catering, super convenience and other businesses to restore the supply of living services as soon as possible.
On April 8, hungry Yao, HEMA, RT mart and rookie transferred 3000 front-line personnel to further strengthen the power of supply guarantee. At present, the self delivery emergency channel of HEMA has covered more than 5300 communities, and the community collection order has served nearly 800 communities sealed for a long time; More than 1000 employees of RT Mart stick to their posts and supply more than 1000 tons of vegetables and fruits in Shanghai every day; Rookies urgently dispatch trucks to transport vegetables to nursing homes and old people living alone. Hungry’s real-time service capability, together with the commodity supply capacity of RT mart and HEMA, as well as the logistics allocation capacity of rookies, has formed a “relay” for anti epidemic protection and supply.
drug distribution “green light”
As of April 9, the “drug help Registration Platform” launched by JD health has received 37000 drug help information from patients with chronic diseases in Shanghai, but it is not easy to timely deliver the help information.
Since April 3, JD health has been approved to open the “green channel” for drug distribution to provide performance guarantee for chronic patients who have submitted their needs on the “drug help Registration Platform”. At 2 p.m. that day, the first batch of more than 6000 “special demand orders” including youjiale, Lipitor, andatang, Shexiang Baoxin Pill and other chronic disease drugs started from Kunshan pharmaceutical warehouse of Jingdong pharmacy and were urgently transported and dispatched by Jingdong Logistics to Pudong, Shanghai.
On April 5, Jingdong arranged to load Lianhua Qingwen granules, protective clothing, N95 masks, isolation masks, shoe covers, medical hats and other drugs and medical and epidemic prevention materials from the Taizhou pharmaceutical warehouse of Jingdong pharmacy located in the ” China Meheco Group Co.Ltd(600056) city” pharmaceutical Park in Taizhou by special vehicles, and transported them to Xuhui District of Shanghai for emergency transportation.
The relevant person in charge of JD Health told the first financial reporter that in order to help local pharmacies have a more efficient online connection with users, JD health provides services to users by integrating the resources of cooperative merchants. It is understood that more than 500 pharmacies cooperated by jd.com and Shanghai are in normal operation, and there is no shortage or disconnection of drugs. Wang Wenbo, vice president of Jingdong group, said that with help seeking information and drugs, it will be distributed through its own channels and cooperative stores such as Jingdong pharmacy.
“Since the closure on March 28, hungry has sent nearly 1 million drug orders to Shanghai citizens, including a large number of emergency drugs and chronic disease drugs.” According to Xiao Shuixian, the demand for medicine on the hungry platform has continued to rise in the past week. To this end, the platform has connected more than 1000 pharmacies and mobilized drugs from more channels inside and outside Shanghai, especially for chronic diseases.
“For the purchase of prescription drugs needed by Shanghai citizens, patients open the ‘Internet hospital’ service through the platform. After issuing an electronic prescription, they place an order online in the drugstore, and then distribute it to the community. The resources of this service guarantee will be continuously strengthened according to the demand.” Xiao Shuixian said.
