The reporter learned from Orient Securities Company Limited(600958) that in the face of the sudden test of the epidemic in Shanghai, Orient Securities Company Limited(600958) rapid response and accurate implementation have made comprehensive preparations and implementation in strengthening epidemic prevention measures, ensuring customer service, maintaining system operation, deploying key posts and reserving logistics materials. The relevant person in charge of the company said that under the “combination fist” of anti epidemic, Orient Securities Company Limited(600958) effectively ensures the stable operation of the background of the system, smooth customer service and orderly development of securities business.
The business department is the main window for securities companies to serve customers. The wealth management business headquarters of the company requires all business departments to carry out daily killing work and be equipped with epidemic prevention materials such as masks and disinfectants. Non contact distribution and temporary storage are adopted for takeout and express delivery, and disinfection treatment is carried out at the same time.
According to the epidemic prevention requirements of different localities throughout the country, the company arranges the epidemic prevention work of the business department. In areas with severe epidemic situation, the company reduces on-site office staff by means of main and standby posts, and makes full use of remote tools to assist customers in handling various businesses, so as to ensure the normal operation of production and business activities. Due to the superposition of the epidemic and the instability of the international situation, the performance of the capital market fluctuates greatly. Even the home office business department will carry out various investment and education publicity activities for investors by means of video recording and live broadcasting, so that customers can get warm companionship and emotional counseling in the market shock.
In addition, the company’s wholly-owned subsidiary, Dongfang red asset management customer service and accompanying team also has online service and customer service through 724 hours online service, and “Dongfanghong Wanli” live broadcast and WeChat official account push. It will timely comment on market fluctuations and help investors invest rationally.
In order to ensure the continuous and stable business operation, the normal customer transaction experience and the smooth remote office of employees, the key positions of the operation management headquarters, system operation headquarters and other support departments are divided into AB groups. Employees in key positions meeting the epidemic prevention conditions rush to each duty post in advance. Employees are stationed in the operation center and the four core computer rooms of Zhongshan South Road, Shanghai Waigaoqiao Free Trade Zone Group Co.Ltd(600648) , Jinqiao and Dongguan for 24 hours. The personnel of the security and operation and maintenance team are stationed in the company in advance to implement closed management and guard the bottom line of safe operation. The remote office support team continues to operate at full capacity.
In addition, fixed income, financial derivatives and other investment departments have made emergency arrangements and adopted the linkage mode of “office building + backup center + home” to ensure the normal development of investment and transactions. As the “first position”, the company’s office building first ensures the continuity of key businesses. The backup center forms an ab group with the office building according to the minimum staffing, and the rest work at home to reduce mobility.
Orient Securities Company Limited(600958) also evaluate the key trading businesses such as self operated investment, market making trading, capital trading, quantitative trading, sales trading, international business and block trading in advance. In order to ensure uninterrupted business, personnel in key positions meeting the requirements of epidemic prevention are stationed in the company’s office in advance.
