“Thank you so much for lightening the burden and doing a great job for the development of our enterprise.”. On March 29, Mr. Wang, the person in charge of Heyuan Sany building materials Co., Ltd., sent a banner printed with the words “first-class and considerate service, people’s satisfaction window” to Guzhu toll station of Jiebo Expressway under Guangdong transportation group.
It turns out that the transport fleet of Mr. Wang’s enterprise has been shuttling between Huizhou and Heyuan for a long time, and often enters and exits the expressway from the artificial lane of Guzhu station. As the team is not equipped with etc equipment, more than 10 trucks enter and leave the expressway at the same time, resulting in a long waiting time in the artificial lane, affecting the traffic efficiency.
In order to better solve this problem and promote the implementation of the preferential civil affairs policy of “85% discount on truck Yuetong card”, Jiebo Expressway organized party members and business backbones to establish a “pioneer of credit and banking”, and took the initiative to provide etc handling services to the enterprise to understand their actual needs. It is understood that the owner of the enterprise has doubts about the safety nature of etc, thinks that etc after-sales is troublesome, and it is difficult to install special vehicles such as multi-functional vehicles and special operation vehicles. The “vanguard of credit and banking” patiently explained the solutions to etc application, toll inquiry and other special situations to enterprises. At the same time, it will also seek technical and equipment support from the Huizhou Business Department of Yuetong card customer service center of United Electric Service Company, the co construction unit, for the difficulties, problems and urgent needs of enterprise vehicle installation etc.
Through the “personalized” service of “telephone reservation, door-to-door handling and online after-sales”, on February 23, “the vanguard of Xinxing” came to the enterprise again and successfully installed etc for 51 large trucks of the enterprise, so that the practical activity of “I do practical things for the masses” can be closely combined with the needs of the enterprise, so that the enterprise can feel the quickness and convenience of etc.
“This month’s high-speed toll expenditure has saved nearly 40000 yuan compared with last month, which has saved a lot of operating costs for our enterprise.” Mr. Wang told the staff that after installing etc, the team passed the toll station directly and quickly, which not only reduced the waiting time, but also saved a lot of costs in terms of fuel consumption. Even the departure frequency increased by 5% year-on-year.
“While reducing the burden, enterprises are also promoting the implementation of highway ‘Intelligent Transportation’ construction.” Gu Zhihe, the stationmaster, introduced that under the current severe situation of epidemic prevention and control, using etc to pass through the toll station without stopping to realize “zero contact” between personnel and tickets and cards is also a very good measure for the implementation of epidemic prevention and control.
