” China Pacific Insurance (Group) Co.Ltd(601601) launched 24-hour on-the-job emergency duty around the clock, and all subsidiaries of the group, including property insurance, life insurance and health insurance, have built an online service network relying on science and Technology…”
The war of prevention and control of the epidemic in Shanghai is at a critical stage. Since 5:00 on March 28, Shanghai has carried out a new round of segmented and grid nucleic acid screening in the whole city, with the Huangpu River as the boundary.
“During the period of regional closure, China Pacific Insurance (Group) Co.Ltd(601601) ‘s services are carried out normally… Let’s join hands to fight the epidemic and welcome the spring!” In order to better unite and face the big test of the epidemic situation, China Pacific Insurance (Group) Co.Ltd(601601) sent one-on-one personalized greetings to 108 strategic partners at the first time. While expressing condolences, China Pacific Insurance (Group) Co.Ltd(601601) has launched 24-hour on-the-job emergency duty service in Shanghai workplace, provided operational support for branches all over the country, and expressed its determination to fight the epidemic with the majority of strategic partners We will spare no effort to keep the confidence of “Shanghai”.
As a national financial and insurance group headquartered in Shanghai, China Pacific Insurance (Group) Co.Ltd(601601) 601 has started emergency duty since March 14, continuously implemented various epidemic prevention and control work, and comprehensively guarded customers’ insurance protection needs. The computer room is the “heart”. China Pacific Insurance (Group) Co.Ltd(601601) is located in Shanghai Luojing hetianlin data center. The closed operation was started at the first time. The young backbone took the initiative to bear the burden and adopted the form of “closing one shift and preparing one shift” to ensure the safe operation of the data center.
China Pacific Insurance (Group) Co.Ltd(601601) unblocked 7 24-hour national unified customer service hotline 95500, providing 7 24-hour on-line service through various channels such as ” The Pacific Securities Co.Ltd(601099) insurance” app, official website and wechat service number. At the same time, open “one sentence service reminder”. Institutions at all levels take the initiative to send service prompt information to customers, timely and accurately inform business outlets, consultation telephone, online service path and other information during the epidemic, provide customers with multi-channel access convenience, and advocate customers to give priority to online service channels China Pacific Insurance (Group) Co.Ltd(601601) ‘s Internet medical and health service “Taiyi housekeeper” also provides doctors with unlimited online consultation services 24 hours a day for 15 days.
In order to better serve the people’s livelihood, China Pacific Insurance (Group) Co.Ltd(601601) will race against the clock and race to easy access to the “New Coronavirus” claim green channel, giving priority to serving New Coronavirus’s risk claims customers. Provide special claims settlement assistance services, care services for special groups, service interfaces such as marketers and customer service seats, strengthen return visits to elderly customers, medical staff and volunteers, provide warm-hearted services, and eliminate worries and difficulties in time.
A tough battle has begun China Pacific Insurance (Group) Co.Ltd(601601) will, with firm determination and strong action, use the Taibao service of responsibility, wisdom and temperature to build a strong defense line against the war and epidemic, make every effort to solve the worries of customers, relieve the difficulties of enterprises and “fight” together to jointly defend “Shanghai”!
