Chen Xiaoqing is a Jingdong courier in Changchun. Since the recent epidemic in Changchun, the community in the city has implemented closed management, and he is the only one in the express station who can continue to work. Unloading, sub loading and delivery… One person and one vehicle. Chen Xiaoqing starts at 5:30 a.m. and ends at 9:30 p.m. every day. He undertakes the delivery task of the whole station and guards the “last kilometer” of citizens’ living security during the epidemic.
Just like Chen Xiaoqing, under the impact of the recent epidemic, JD has given full play to its full chain capabilities such as supply chain, logistics, technology and services to provide urban residents with daily needs, fight the epidemic and ensure people’s livelihood.
fully guarantee the “vegetable basket” and “rice bag” of Lbx Pharmacy Chain Joint Stock Company(603883)
Recently, seven fresh supermarket stores around the rapid action to fight the epidemic and protect the people’s livelihood. In five stores of seven fresh supermarket in Shenzhen, the stock volume of people’s livelihood materials was increased to four times. At the same time, intelligent distribution vehicles were used to reduce contact and improve distribution efficiency. In Langfang, Hebei and Tianjin, seven fresh vegetables were put on the market, and the price was lower than the separate purchase price, which ensured the vegetable demand of residents during the epidemic.
Not long ago, Jingdong supermarket launched three service initiatives of “exemption for delayed delivery, exemption for delayed after-sales and exemption for order disputes” for businesses in 39 areas affected by the epidemic, including Jilin, Changchun, Qingdao, Shanghai and Shenzhen; For the newly settled businesses of food and beverage, alcohol, fresh food and non food, five support measures such as “reduction of storage fees, discount of distribution fees, reduction of platform use fees, reduction of deposit and return of commission” were launched to alleviate the difficulties and reduce the burden for the businesses and tide over the difficulties with the majority of businesses.
Jingdong life service launched a special activity of “epidemic prevention travel”, providing 9.9 yuan of vehicle ozone disinfection service, 7 fold of epidemic prevention vehicle products, free ticket refund service and other epidemic prevention goods and intimate services, so as to add a sense of peace and convenience to the daily life of consumers.
In order to meet the health consultation and consultation needs of the public during home protection, JD health’s “national medical care action zone” convened doctors to provide free online health consultation and consultation and psychological counseling services for people everywhere. Doctors from many departments, including respiratory medicine, Gastroenterology, pediatrics, gynecology, psychiatry and integrated traditional Chinese and Western medicine, joined the health consultation and consultation activities in the special area. At the same time, Jingdong pharmacy fully guarantees the supply of all kinds of drugs, killing and epidemic prevention supplies. At present, there is a complete variety of medical and health commodities, and there is no shortage or shortage of goods; On the premise of strictly abiding by various epidemic prevention measures, Jingdong drug emergency delivery has increased investment in all aspects and spared no effort to ensure the urgent drug demand of residents. In addition, JD health has reached cooperation with a number of enterprises approved by the State Food and Drug Administration for “covid-19 antigen self-test” products. The first batch of covid-19 antigen detection kits have been on sale in JD recently.
In the front line of anti epidemic, the maintenance personnel of the heating system of Harbin investment group (Harbin Investment Group Co., Ltd.) are in urgent need of masks, protective clothing, epidemic prevention kits, disinfectant and other materials. After receiving the emergency demand, Jingdong enterprise business northeast area will respond and deploy at the first time, and deliver the required epidemic prevention materials in time to provide guarantee for its epidemic prevention and supply work. In Shandong, Jingdong technology and Shandong Provincial Enterprise Federation jointly launched the activity of “helping enterprises get off to a good start – 2022 Jingdong technology small and medium-sized enterprises nationwide travel · Shandong station”, and launched five services urgently needed by small and medium-sized enterprises, including capital, finance and taxation, digital procurement and marketing, upward store opening and digital marketing.
In view of the epidemic situation in Hong Kong, on February 18, JD group announced that it would donate 100 million yuan of anti epidemic materials to medical staff in Hong Kong. In the early morning of February 23, the first batch of 6000 boxes of epidemic prevention materials donated by JD group to Hong Kong successively arrived in Hong Kong. Knowing that Hong Kong people’s demand for Chinese patent medicines is increasing, JD also urgently coordinates manufacturers. As of March 12, 100000 boxes of Hong Kong version Lianhua Qingwen and other Chinese patent medicines have been picked up in Hong Kong and distributed by the “Hong Kong Community anti epidemic connection”.
new entity enterprises help fight the epidemic with new infrastructure
In early March, an electric driverless red car equipped with an express cabinet drove on the road at a constant speed at an express business outlet in Futian District, Shenzhen, which can not only meet the needs of citizens for express delivery and takeout, but also reduce the exposure risk of citizens in special periods. This is the Jingdong Logistics Intelligent express car “on duty” in Shenzhen recently to ensure the distribution needs of residents’ daily living materials.
This driverless electric red car is a fully automatic driving distribution car independently developed by Jingdong Logistics, also known as “Jingdong Logistics Intelligent express car”, with a speed of up to 30 kilometers per hour. The body is equipped with lidar sensors and visual cameras, combined with advanced visual algorithms and high-precision maps to achieve high-level fully automatic driving. Among them, the built-in container is flexibly configured with a variety of combinations, which improves the cargo space and utilization rate. During the epidemic prevention and control period, this way can reduce face-to-face contact, ensure the safety of residents and express delivery brothers in the express delivery link, reduce the risk of epidemic prevention and control caused by personnel contact, and optimize the express service experience of residents.
Relying on the experience of epidemic prevention in many places, JD cloud has launched epidemic prevention and control solutions to help urban scientific and technological epidemic resistance and scientific epidemic prevention. After the discovery of the epidemic, scientific, accurate and efficient management and screening for close contacts and key personnel in the epidemic related areas are the top priority of epidemic prevention. In this regard, JD cloud has created multiple solutions such as isolated population control, key personnel screening, epidemic prevention and control outbound call, responded quickly, went online at a high speed, and greatly improved the efficiency of epidemic prevention.
With the support of JD cloud’s “isolated crowd control system”, Beijing Haidian District Health Commission and more than 100 units under its jurisdiction have organized and cooperated to form a tight, safe, efficient and orderly closed-loop management mechanism, which has realized the issuance of government orders at the second level and the disposal of the whole chain at the minute level, successfully completed the transportation support task and reduced the burden for the staff. In Hexi District, Tianjin, the technical team of JD cloud completed the commissioning and launch of the “screening system for key personnel in the control area of Hexi epidemic prevention and control area” in 8 hours.
In addition, in Dongguan City, Guangdong Province, in response to the outbreak, JD Yanxi “epidemic prevention and control outbound call Siasun Robot&Automation Co.Ltd(300024) ” provided epidemic investigation services for Dongguan free of charge, serving millions of citizens in total. Since the outbreak of the epidemic, JD Yanxi’s “external call for epidemic prevention and control Siasun Robot&Automation Co.Ltd(300024) ” has been widely deployed throughout the country to fight the epidemic with all sectors of society. JD cloud health code identification and temperature measurement all-in-one machine has been applied in transportation hubs and communities in many provinces and cities. It can quickly complete the process of health code verification + temperature measurement, and timely alarm for non green code and abnormal body temperature.
In order to meet the capital needs of small and medium-sized micro enterprises in the epidemic area, JD supply chain financial technology platform has set up a special support plan of “Twilight action” to provide financial support and help for small and medium-sized micro enterprises affected by the epidemic for the first time. In 2021, it has provided many special support for small and medium-sized micro enterprises in Henan, Hunan, Jiangxi, Xiamen, Putian, Quanzhou, Xi’an and other regions. (Fu Yong)
