Shanghai Securities News recently learned that in the face of the severe and complex situation of epidemic prevention and control, the Party committee of Shanghai Branch of Bank of Wenzhou attached great importance to it, made comprehensive and overall deployment, and invested in this battle without gunsmoke at the first time to do a good job in various financial services during the epidemic prevention and control period. Under the condition that the branch building was closed, it ensured the steady operation of financial business in multiple directions and channels, and made every effort to ensure the continuous improvement of financial services.
It is reported that a manufacturing loan customer engaged in the production of edible chemicals in Fengxian District, Shanghai faced great business pressure during the epidemic. Due to the need to pay fixed wages and other expenses, the capital demand was urgent. After full communication with the head office, the Shanghai Branch of Bank of Wenzhou was in urgent need of customers, properly arranged personnel for operation, overcome many difficulties, successfully completed the processes of underwriting, signing and mortgage payment under the premise of following the principle of prevention and control, and successfully lent 17 million yuan to deliver carbon to the enterprise in the snow and help the enterprise revitalize.
As the branch building is temporarily closed, the customer manager of the business department of Shanghai Branch stationed near the outlet to open temporary convenience services to explain and appease some customers, especially for elderly customers.
It is understood that the customer aunt Ni bought financial products through the counter of Shanghai Branch every day. When she saw that the outlet was temporarily closed, the customer manager immediately guided and helped the elderly customer to inquire and purchase 500000 yuan of financial products through mobile banking on site, which alleviated the customer’s anxiety and anxiety. Aunt Ni repeatedly thanked the branch for its considerate service.
Fight the epidemic with one heart and overcome difficulties. Bank of Wenzhou Shanghai branch put its original intention in action, put its mission on its post, earnestly do a good job in epidemic prevention and control and financial service guarantee in special periods, highlight the financial temperature with practical actions, and contribute to the fight against the epidemic.
