In order to stabilize the "vegetable basket" of citizens in Shencheng, open a green channel, handle business on-site for customers who cannot visit the outlets in person due to the impact of the epidemic, and innovate service methods for the new situation brought by the epidemic... In recent days, the Bank Of Shanghai Co.Ltd(601229) insurance industry has devoted its financial strength to "Shanghai" and jointly built a financial defense line against the epidemic.
increase support in key areas
Under the epidemic prevention and control, it is an arduous task to ensure that Shanghai citizens can eat reassuring food and food, which needs more financial support.
Shanghai Chongming Ecological Agriculture Development Co., Ltd. is a fresh supplier of many e-commerce platforms in Shanghai. It has encountered some financial pressure under the epidemic. After being informed, Shanghai Rural Commercial Bank immediately launched the "emergency guarantee mechanism for financing needs of real estate Shenzhen Agricultural Products Group Co.Ltd(000061) production enterprises", opened a green financial service channel for enterprises, provided 4 million yuan of credit loans, and efficiently helped stabilize the production and supply of vegetables in Shanghai.
At the same time, according to the material supply demand of agricultural and sideline products, the Shanghai rural commercial bank takes the behavior of suburban branches as the center, and the service team arranges the capital demand in the "grid" mode, radiating nearly 10000 planting farmers around, so as to ensure the sustainable stability of the "vegetable basket" in Shencheng.
Through the online supply chain financial platform, Bank Of Shanghai Co.Ltd(601229) increased financial support for small and medium-sized suppliers of fresh e-commerce platform dingdong to buy vegetables, and lent nearly 500 million yuan in a week to ensure the supply of public dining tables. Since the outbreak in early 2020, Bank Of Shanghai Co.Ltd(601229) has successfully granted loans to more than 700 agriculture related small enterprises in the upstream of dingdong shopping areas through this mode, with a cumulative loan amount of more than 9 billion yuan.
Recently, the daily collection of nucleic acids in Shanghai has increased rapidly, and banks are also increasing their support to enterprises in related fields.
As the covid-19 virus nucleic acid detection unit recognized by the Municipal Health Commission, decode (Shanghai) Biomedical Technology Co., Ltd. actively extended the sampling service time in order to alleviate the nucleic acid detection pressure of medical institutions in Shanghai Bank Of Communications Co.Ltd(601328) Shanghai Branch offered a credit line of 10 million yuan, allowing the company to withdraw 3 million yuan to buy test reagents at the first time, helping the smooth development of this round of epidemic work.
Since the current round of epidemic, Shanghai Branch of Bank of communications has increased the credit supply in key areas of epidemic prevention and control, and established an urgent green channel for enterprises fighting in the front line of epidemic prevention by adopting the on-the-spot review mode. As a research and development enterprise of COVID-19 antigen kit in Shanghai, Shanghai Liang run Biomedical Technology Co., Ltd. has completed the registration and application of New Coronavirus (SARS-CoV-2) antigen detection kit (lateral flow immunoassay) this month. The bank handed in a letter of 8 million yuan in time, which resolved the funding gap in the antibody, protein, packaging and other aspects of the company's stocking production kits.
unblocked basic financial services
Financial institutions in Shanghai are still not affected by the epidemic, but their business outlets are still small.
In order to ensure the smooth flow of basic financial services under special circumstances, the Shanghai Banking and Insurance Regulatory Bureau requires the banking and insurance institutions under its jurisdiction to make various emergency plans. The Shanghai Banking Association timely integrated the business conditions of various banking institutions, issued the notice on the time adjustment of some banking outlets in Shanghai, and suggested that the general public choose the nearest outlets or handle business through online channels.
Offline services are constantly in gear. All institutions in Shanghai are upgrading network protection measures, closely tracking the changes of the epidemic situation, and reasonably adjusting business outlets and business hours Industrial Bank Co.Ltd(601166) Shanghai branch also took the initiative to find out the needs of customers. In order to solve the problem of inconvenient travel of some customers, the bank's outlet personnel took the initiative to handle business for customers who could not visit the outlet in person on the premise of ensuring compliance and safety.
Online service re optimization Bank Of Shanghai Co.Ltd(601229) innovatively launched the "cloud outlet" customer service mode, providing convenient "non-contact" financial services for customers through remote video, and solving the problem of customer identification under the self-service mode. Since the outbreak of this round of epidemic, the average number of daily service customers has more than doubled.
innovative epidemic prevention service
Under the influence of the epidemic, some new situations and problems have emerged one by one. Shanghai Banking and Insurance Regulatory Bureau encourages institutions under its jurisdiction to actively innovate in the context of the epidemic, meet the needs of epidemic prevention services, enrich service methods, and meet the needs of enterprises and people's livelihood.
Export Credit Insurance Shanghai branch cooperates with Shanghai Municipal Commission of Commerce to open the "SINOSURE green channel" of China (Shanghai) international trade single window, publishing real-time risk information, quickly accepting enterprise reports and one-to-one services for professionals, so as to help small, medium-sized and micro enterprises better cope with the negative impact and economic losses caused by sudden risk events.
Ping An Life Insurance Shanghai Branch quickly launched the "customer care plan during the epidemic", provided emergency material support for customers isolated due to the epidemic, and provided "covid-19 liability gift insurance". At present, it has added an additional guarantee to the epidemic protection of more than 20000 citizens in Shanghai.
While consolidating the financial service front, Bank Of China Limited(601988) Shanghai branch also expanded new service areas, provided nearly 500000 yuan of epidemic prevention materials and daily necessities for more than 20 colleges and universities, primary and secondary schools, and made every effort to ensure the daily settlement business needs of schools and teachers and students, benefiting more than 100000 teachers and students.
