Suspected "brake failure" accidents are often reported in the newspapers. The responsibility identification of car enterprises and drivers has encountered obstacles in the era of smart cars, and local laws and regulations have begun to try to provide norms.
Recently, some media reported that Mr. Xu, a Xiaopeng car owner in Beijing, said that on December 1, 2021, when his father-in-law drove P7 through the gate at the garage exit, he immediately lost control, rushed out of the gate and hit the wall.
According to the owner's statement to the media, the accident led to the fracture of the right wrist of the rear passenger and the fracture and collapse of the front of the car. "At the time of the accident, the app connected to my mobile phone did not have any fault prompt or even auxiliary alarm. At that time, the intelligent functions promised by the sales disappeared."
The owner also said that after the accident, he successively found the after-sales, Xiaopeng automobile official, Consumer Association and other aspects. The response was that there was no auxiliary alarm. Because the threshold was not reached, the third-party identification needed to repair the car or sue by himself.
Affected by the negative news, Xiaopeng Auto's share price fell 4.09% to HK $105.4.
Xiaopeng automobile responded that it had analyzed the vehicle data according to the customer's requirements. When the vehicle has an accident, it is in the state of full switch acceleration. According to the on-site investigation of the traffic police, there is no brake trace at the accident site, which is consistent with the data analysis results.
However, Xiaopeng automobile said that the customer failed to recognize the analysis results, and successively questioned the vehicle's "abnormal acceleration", "brake failure" and "auxiliary driving function failure", and proposed returning the vehicle or paying compensation for the new vehicle as a solution. According to all the verifiable information of the vehicle at present, Xiaopeng automobile can not get the result of any quality problems of the vehicle, nor can it meet the demands of customers to return and replace new cars.
\u3000\u3000 "We are willing to cooperate with customers to find a qualified third-party testing organization to test the vehicle braking system, so as to meet the reasonable demands of customers as much as possible. At the same time, we also hope customers to safeguard their rights and interests within the scope permitted by law, and maintain objectivity and rationality in the speech and distribution in the process of safeguarding their rights, especially considering the possible impossibility of unverified conclusions to the enterprise The adverse effects of recovery. " Xiaopeng automobile said.
the braking problem of new forces of car making has attracted much attention
Suspected "brake failure" accidents have repeatedly appeared in the public eye, and most of the car companies involved are new energy vehicle brands in recent years. Due to the outstanding performance of new energy vehicles in intelligent functions, the corresponding safety accidents have also attracted much attention.
According to public reports, car owners have questioned Xiaopeng's "brake failure" in Dongguan, Wuhan and other places, and similar accidents have been reported in the newspapers in Weilai. The most concerned is that a Tesla owner once accused the vehicle of "brake failure" at the Shanghai auto show, which is still in the process of judicial proceedings.
Intelligent vehicles have obstacles in the detection of accident causes, which often leads to the difficulty of responsibility identification. Zhang Xiang, an independent auto analyst, told the securities times · e company that the testing of fuel vehicles is relatively mature and has perfect laws, regulations and standards as the basis. The principle of intelligent vehicle is different. The sensing layer and decision-making layer are added. The third-party mechanism can only check whether the braking system, harness and other components work normally, but it has no way to start with the software and hardware system of the decision-making layer.
Various disputes forced car companies to improve the degree of data openness. Tesla said in May last year that it planned to build a data platform in China in 2021 for car owners to query vehicle driving data. As early as 2018, Tesla opened the vehicle accident data (EDR) to users in the United States, including the operation and safety status information of the vehicle before and after the collision accident.
The on-board EDR equipment has not been popularized in China. The automobile event data recording system released in 2020 requires that all vehicles sold should be equipped with EDR recording equipment, which will be officially implemented on January 1, 2022. Zhang Xiang said that the loading proportion of EDR in China is about 15%. Some tools can be purchased on the market to help read EDR, but some model data are not disclosed.
In terms of regulatory regulations, some regions have begun to try first. For example, the "Regulations on the administration of intelligent connected vehicles in Shenzhen" has passed the "Third Review" of the Standing Committee of the Municipal People's Congress and is expected to be issued within this year, becoming China's first regulation regulating the administration of intelligent connected vehicles. The Ordinance defines the main responsibilities of drivers, car companies and automatic driving system providers, and will also establish a network security assessment and management mechanism in accordance with the law to prevent network data leakage and theft, tampering, and maintain integrity, security, confidentiality and availability of network data. It is prohibited to illegally collect, process and use personal privacy and information, and to illegally collect data related to national security.