“How much does it cost to return to the airport to rescue the elderly?” “All passengers, I didn’t hear a word of complaint or see any expression of boredom”… On March 9, passengers Ms. Li and Mr. Ren sent a letter of thanks to China Southern Airlines from thousands of miles away for the “life and death rescue” launched by China China Southern Airlines Company Limited(600029) company at an altitude of more than half a month ago, Pay tribute to every unsung hero who participated in the treatment and built a green channel for life.
The reporter learned from China Southern Airlines that it happened in the afternoon of February 18. At 13:44 on the same day, China Southern Airlines flight cz6485 from Dalian to Jiamusi was in the critical stage of taking off and climbing. A continuous and urgent call bell rang in the cabin. An elderly passenger suddenly lost consciousness and his life and death were uncertain. Mr. Ren, the family member of the same company, asked the crew for emergency help.
The flight crew of China Southern Airlines immediately arrived. It turned out that Ms. Li, a passenger, had chest tightness, nausea, convulsions and syncope due to a sudden heart attack and needed emergency assistance. His wife, Mr. Ren, was at a loss and very helpless.
After knowing the situation, the purser of China Southern Airlines immediately reported to the captain and broadcast to find a doctor. The flight attendants rushed to give first aid, took the emergency medical kit and oxygen bottle, and skillfully put on the oxygen mask for the elderly; The seats of passengers were adjusted quickly to create a good treatment environment for passengers at the first time; Arrange special personnel to accompany and comfort the passengers’ families to alleviate their tension and anxiety.
After hearing the broadcast, the two doctors on board rushed to carry out medical treatment with the crew.
During the rescue, the purser shall report the details of passengers to the captain in real time. After soliciting the opinions of family members, the captain of China Southern Airlines resolutely decided to return the plane, contacted the ground and applied for priority landing, so as to win valuable time for “life and death rescue” at an altitude of 10000 meters.
“One passenger on flight cz6485 fainted. The flight is expected to return and land at 14:25 and stop at corridor bridge 15. All departments please pay attention to protection.” At 14:10, after receiving the notice at the first time, the ground service staff of China Southern Airlines Dalian immediately informed the airport medical rescue personnel and airport ambulance according to the on-board emergency medical incident handling process, and opened the green channel.
At 14:15, with the joint efforts of the crew and the doctors on board, Ms. Li began to gradually recover her consciousness. At 14:25, the plane with more than 100 passengers landed safely at Dalian airport.
At 14:31, the cabin door was opened, and the ambulance personnel got on the plane to inquire about the passengers and carry out preliminary diagnosis and treatment. At 14:38, the staff of China Southern Airlines and the airport ambulance personnel used a stretcher to carry the sick passengers off the plane. Considering the cold winter, the purser folded pillows for the passengers with blankets and carefully spread blankets on the stretcher.
“You can rest assured that we are always by your side. Don’t be nervous and your body will recover as soon as possible”. During the descending of the escalator on the side of the corridor bridge, the staff of China Southern Airlines has been encouraging passengers, and the two old people expressed their gratitude in tears.
Due to timely treatment, Ms. Li finally turned the corner. (end)
