■ our reporter Li Zichen
"I want to thank Master Li Chaoyang", "Chaoyang moved us with practical actions and love" and "praise Master Li"... Recently, a group of messages from residents of Yihai Garden community, Fengtai District, Beijing "swiped the screen" on JD customer service platform.
Before the Spring Festival, the Yihai Garden community served by Li Chaoyang, Jingdong's younger brother, took the initiative to pull up a community wechat group of more than 250 people to buy living and epidemic prevention materials for everyone. From a bag of salt to more than ten kilograms of rice flour, grain and oil, he responds to the needs of residents and is often busy until the early morning. The deeply moved residents loved the man who ran for them, so they opened the "fancy praise" for him.
"If you haven't received the alcohol, please pick up the Dragon tomorrow. Please write down your building number and room number clearly, and disturb your rest." At 2:15 a.m. on the fourth day of the new year, Li Chaoyang, who delivered goods to the community and returned to his residence, knocked down this sentence in the wechat group. This is the 12th day he volunteered to run errands for the residents of Yihai Garden community to buy and deliver goods.
On January 22, Yihai Garden was under closed control due to the epidemic, and vehicles and personnel could not enter or leave. In the first few days, in addition to the buildings where the epidemic was found, other residents can also collect goods at the door of the community by themselves. However, on January 29, community residents need to strictly abide by the provisions of "no access to the area and no gathering". The demand for materials collection and delivery of community residents has increased sharply, and the nearby commercial supermarket platform also shows that the transportation capacity is urgent.
At this time, there are less than two days before New Year's Eve. When he learned that many residents in the community had difficulties in purchasing materials, Li Chaoyang did not hesitate to give up the idea of rest, "I have to help you do something!"
He brought together several familiar customers to build a group and began to volunteer to help them buy some emergency supplies. "We should pay attention to disinfection and protection when taking express, takeout and other goods. We fight the epidemic together. I'm your liaison outside Yihai Garden. I hope I can help you even though my own strength may be insignificant." Li Chaoyang left a message in the group.
As a result, I didn't expect that in just two days, this group expanded to more than 200 people, up to 254 people at most, and became an emergency group in the community. From living supplies such as rice noodles, oil, salt and paper to emergency supplies such as alcohol and drugs, residents send urgently needed things to the group every day. After finishing, Li Chaoyang goes straight to the supermarket and pharmacy, busy from morning to night, and sometimes in the early morning, he still arranges and plans to buy things the next day.
Because there are many and miscellaneous things to purchase, under the control of the epidemic, Li Chaoyang often has to run at all entrances and exits of the community, and he is more tired than during the promotion period. Residents thanked him and loved him. They wanted to pay more for running errands. Finally, Li Chaoyang declined, "I'm your brother, just like your family".
Mr. Wang, a community resident, was in Li Chaoyang's group. He witnessed what Li Chaoyang did for everyone this Spring Festival. "There are really few people like Master Li who serve you selflessly." Mr. Wang said that he has lived in Yihai Garden community for more than six years, and Li Chaoyang is well-known in the community.
"More than 200 people in the group are actually the needs of more than 200 families; in the case of an epidemic and the weather is so cold, it's not easy to stand up." Mr. Wang said that community residents have to buy a lot of materials every day. Plastic bags of various colors are placed in front of the community gate. It is inevitable that they will be taken by mistake. Li Chaoyang simply paid for them by himself.
Deeply moved, Mr. Wang mobilized everyone in the group to disperse the demand as much as possible, so as to reduce the burden of Li Chaoyang. "I also customized the brocade flag. When the community is unsealed, I will send it to master Li."
In Li Chaoyang's group, "thanks" is the most frequent word. Ms. Li is also a resident of Yihai Garden community. Her JD express applet shows that Li Chaoyang has provided more than 100 express delivery services for her. "He gives people the feeling that he is very warm and friendly, really like the big brother next door".
Li Chaoyang said that this year is just the tenth year of his joining JD logistics. This Spring Festival, the company also has special welfare subsidies and holiday gift bags, and various epidemic prevention materials are also quite sufficient, which enable him to serve everyone at ease.
No winter will pass, no spring will come. As a resident of Yihai community commented, what Li Chaoyang did was like a light shining into the community, leaving a full of warmth and emotion.
