The reporter learned from the State Administration of taxation that in 2022, the “I do practical things for taxpayers and payers and the spring breeze action of convenient tax handling” has been launched. The first batch of 20 80 convenient tax payment measures in five categories will be launched, and the follow-up will be continuously improved according to the new situation and demand.
According to the opinions of the State Administration of Taxation on carrying out the 2022 “I do practical things for taxpayers and taxpayers and the spring breeze action for tax convenience” (hereinafter referred to as the “opinions”), the theme of the 2022 “I do practical things for taxpayers and taxpayers and the spring breeze action for tax convenience” (hereinafter referred to as the “spring breeze action”) will be “smart tax to help development, benefit enterprises and people and stabilize growth”. By carrying out the “spring breeze action”, we will accelerate the construction of smart taxation, vigorously promote accurate law enforcement, fine service, accurate supervision and sincere governance, adhere to the principle of organizing tax revenue according to law, continue to deepen the reform of “decentralization, management and service” of the tax system, further strengthen tax supervision and continuously optimize the tax business environment.
The reporter combed the opinions and found that the “spring breeze action” in 2022 will improve the experience of taxpayers and payers from five aspects:
First, demand response will be faster. It is reported that the tax department will optimize and upgrade the 12366 tax payment service hotline, and basically realize the transformation from “provincial general answer” to national “front-line general answer”, from manual consultation to intelligent consultation, and from “separation of handling questions” to “coordination of handling questions”. It is worth noting that the tax department will promote the aging transformation of tax payment software, strengthen service guarantee for special groups such as the elderly and the disabled, optimize offline service processes, and provide “one-stop” comprehensive services and priority handling services.
Second, the online experience will be better. The tax department will continue to expand the list of “online” items for tax payment, expand the pilot scope of cross provincial and non local electronic tax payment, pilot promote the online issuance of tax payment certificates, and improve the convenience of obtaining tax tickets. At the same time, we will further speed up the processing of export tax rebates, and the average processing time of national normal export tax rebates will be further reduced from 7 working days to less than 6 working days.
Third, classified services will be better. The tax department will provide more accurate and personalized classified tax payment services for large enterprises, small and medium-sized micro enterprises and natural persons. For example, the tax department will further deepen and standardize the cooperation of “bank tax interaction”, pilot promote direct data connection between tax and bank insurance regulatory departments, and further help small and micro enterprises alleviate financing difficulties. We will promote the implementation of “one household, one file” service measures for “specialized and new” small and medium-sized enterprises and “little giant” enterprises to help enterprises develop with high quality.
Fourth, law enforcement and supervision will be better. The tax authorities will further promote the tax law enforcement responsibility system, strengthen the supervision of tax law enforcement, and continue to urge standardized and fair law enforcement. Pilot non mandatory law enforcement in some areas, so that law enforcement has both strength and temperature; We will promote the construction of a “consultation and Mediation Center for tax related disputes among public lawyers” to better safeguard the legitimate rights and interests of taxpayers and payers.
Fifth, the depth of departmental cooperation. Through data sharing with the safe, the tax department has shortened the total time for taxpayers to handle foreign exchange payment tax filing and related businesses to about 8 minutes; The joint market supervision and housing construction departments provide package integrated services such as enterprise start-up and real estate transaction, and establish a “one-time” mode of “one window acceptance, one-time collection, one network connection and one-day settlement”. Up to now, 13.35 million taxpayers and payers have enjoyed the “package” service.
“I believe taxpayers and payers must have updated feelings from the above five aspects.” The relevant person in charge of the State Administration of Taxation said.
Li Xuhong, director of the Institute of fiscal policy and application of Beijing National Institute of accounting, said in an interview with People.Cn Co.Ltd(603000) reporters that the “spring breeze action” is an important measure to implement the people-centered development idea and effectively improve the sense of gain and satisfaction of taxpayers and payers. Judging from the action contents announced in this year’s “spring breeze action”, the tax authorities will focus their action this year on the construction of smart tax, strive to improve the ability of law enforcement, service, supervision and co governance, fully reflect the idea and determination of the tax authorities to serve the people, and help improve the tax compliance and satisfaction of taxpayers and payers and the collection and management efficiency of the tax authorities, It will also help reduce the costs of both tax collectors and payers, create a good tax business environment, and promote the establishment of a more modern tax governance system, so as to contribute to the high-quality development of the economy.
