China Construction Bank Corporation(601939) relevant people recently told the China Securities Journal that recently, affected by factors such as repeated epidemics and high fluctuations of bulk commodities, small and micro enterprises and individual industrial and commercial households are facing great operating pressure, and even production and operation difficulties. The financial industry is "lips and teeth dependent" on the real economy. They should surround the concerns of enterprises and take necessary measures to tide over the difficulties with customers.
"Last year, the central bank issued the policy of reducing fees and transferring profits for the payment of handling charges, which truly reflects the precise drip irrigation of financial services." China Construction Bank Corporation(601939) relevant people said that on the one hand, the policy focuses on small and micro enterprises and individual businesses that are more affected by the external business environment; On the other hand, through the most common and extensive payment and settlement products in contact with the real economy, we can reduce fees and transfer profits to the real economy, benefiting a wide range of customers and a wide coverage of fee reduction services. By reducing costs and solving problems in the payment field for market entities such as small and micro enterprises and individual industrial and commercial households, we can unblock capital payment channels and help the circulation of the real economy China Construction Bank Corporation(601939) attached great importance to the work of fee payment and fee reduction, conducted conduction and work arrangement from the Party committee level, and required the bank to pay fee reduction as an important starting point for the practice of "I do practical things for the masses", and the bank continued to implement and refine the relevant fee reduction work.
According to the above China Construction Bank Corporation(601939) people, in recent years, China Construction Bank Corporation(601939) thoroughly implemented the decisions and arrangements of the CPC Central Committee and the State Council, firmly established the value concept of Finance for the people, actively fulfilled the responsibility of state-owned banks, continued to increase financial support for major national strategies, key areas and weak links, strictly implemented the policy requirements of fee reduction and profit transfer, and successively implemented a series of fee reduction and profit transfer measures, We will continue to promote high-quality development of the real economy.
Since last year, China Construction Bank Corporation(601939) according to the requirements of the notice on reducing the payment service fees of small and micro enterprises and individual industrial and commercial households, and in combination with the initiatives of industry associations, actively carried out the payment service fee reduction measures, involving online and offline links, covering a number of services such as corporate account opening, transfer and remittance, e-banking, settlement of special merchants, etc. the preferential period of the fee reduction measures is three years or a long time. In addition to the "prescribed actions", China Construction Bank Corporation(601939) also took the initiative to implement some "optional actions", such as expanding the audience of payment fees, increasing the range of fee reduction, and extending the period of fee reduction, so as to make greater profits to the market players, introduce financial living water for fee reduction to irrigate the real economy, and adhere to benefiting enterprises and the people and improving the good.
As for how to continue to provide good customer service in combination with the payment fee reduction policy in the next step, China Construction Bank Corporation(601939) relevant people said that payment service is the connector of social production and life, which is closely connected with market subjects and suppliers, consumers and thousands of households. It is also the basis for banks to provide a series of extended high-quality services. With the development of economic transformation and the deepening and expansion of the market, the demand for payment services of small and micro enterprises and individual industrial and commercial households also varies with time and situation, which puts forward higher, finer and more precise requirements for the supply of bank payment services. On the demand side, China Construction Bank Corporation(601939) will continue to strengthen customer touch and optimize customer experience. Deeply analyze the pain points and difficulties in the development of small and micro enterprises and individual industrial and commercial households, the change trend in payment habits and the demand call in the application scenario, push the payment fee reduction measures to all front-line outlets, and let the "frontier" with the closest contact with customers learn, master and implement payment services and preferential policies through publicity into enterprises, parks and business circles, Feel and respond to customer needs in human fireworks, and get through the "last kilometer" touched by customers. On the supply side, China Construction Bank Corporation(601939) will focus on unblocking the financial "water conservancy project" with digital technology, give further play to the connection of payment to the real economy through innovative products and optimized services, expand the scientific and technological power of payment for the benefit of the public, improve the safety of payment for risk prevention and control, and practice the original intention of "payment for the people".
China Construction Bank Corporation(601939) said that it would continue to play the role of payment and settlement lubricant, smooth the capital circulation of enterprises, increase support for small and micro enterprises and individual industrial and commercial households, resolutely implement the policy of reducing payment fees and transferring profits, save costs for customers in payment services, share value with customers, jointly promote the growth and progress of enterprises, and better fulfill the major administrative, economic and social responsibilities of state-owned enterprises, Let market players further feel the "CCB temperature".
