Jiangsu Consumer Protection Commission recently issued a document naming 14 new energy vehicle enterprises, including Byd Company Limited(002594) , Tesla, great wall, Jihu, Weima, Weilai, Xiaopeng, ideal and other enterprises. Among them, Weima automobile has the highest problem rate, reaching 60%, followed by Xiaopeng, SAIC GM Wuling and Byd Company Limited(002594) automobile, with a problem rate of 53.3%.
Jiangsu Consumer Protection Commission pointed out that the unilateral modification rights of 9 auto enterprises, including Great Wall, Chang'an, gac-e'an, Jihu, Geely, SAIC-GM Wuling, Tesla, Weima and Xiaopeng, were unrestricted, violating consumers' right of independent choice and fair transaction. At the same time, great wall, Jihu, Weima, GAC AIAN, SAIC GM Wuling and Xiaopeng also have the problem that the enterprise exemption clauses are too broad, which increases the responsibilities and obligations of consumers.
In addition, the collection of personal information by many automobile companies is not standardized, and consumers are required to give general consent Byd Company Limited(002594) , gac-e'an, Jihu, jikrypton, Geely, Chery, SAIC-GM Wuling and Weima. The detailed list of communication records, contact list of friends, schedule information, property information, online records, common equipment information and other contents collected under the terms of the agreement are suspected of exceeding the necessary scope.
According to the investigation of Jiangsu Consumer Protection Commission, the agreements of eight enterprises, namely Byd Company Limited(002594) , great wall, GAC ea'an, Jihu, ideal, Chery, SAIC GM Wuling and Xiaopeng, are regarded as authorizing the unrestricted use of vehicle enterprises only because users publish their works through on-board software or relevant websites, which is detrimental to users' intellectual property rights.
For example, according to the user agreement of Jihu app, the user's publishing and uploading behavior is regarded as the authorization of BAIC new energy, and the user agrees to grant BAIC new energy and its affiliated companies the rights of completely free, irrevocable, exclusive, permanent, sublicense and sublicense worldwide.
Jiangsu Consumer Protection Commission stressed that through this survey, it can also be found that enterprises generally do not pay attention to standard terms. In addition to the unfair content of the terms, some enterprises need to be improved in terms of agreement policy update, notice publicity, agreement perfection and so on.
