“Working in Shanghai, I can’t work now because of the epidemic and have no income. I have to repay about 5000 yuan of housing loans on the first day of each month. I hope the bank can suspend the repayment period of housing loans or reduce or exempt housing loans for half a month.” Recently, a message about applying for an extension of mortgage repayment spread on the Internet and attracted much attention.
With the tightening of epidemic prevention and control, some people have temporarily lost their source of income and have difficulties in mortgage repayment. What if you don’t pay the loan? Will it affect credit investigation? The first financial reporter learned from a number of banks that some banks have issued relevant measures for Shanghai, Jilin and other areas seriously affected by the epidemic, and will provide deferred repayment and other policies for specific groups. During the period of deferred repayment, the credit investigation will not be affected. As for the extension time, some banks did not make it clear that they could consult the lending bank for details, while others made it clear that it could be extended for up to three months.
In fact, this policy was not introduced for the first time. Two years ago, at the beginning of the outbreak, the central bank and other regulatory authorities said that for specific groups, we should flexibly adjust the repayment arrangements of personal credit such as housing mortgage and credit card, and reasonably postpone the repayment period. Recently, the Shanghai Branch of the central bank, the Shanghai Banking and Insurance Regulatory Bureau and other departments have also issued relevant measures to make it clear that individuals and enterprises who have temporarily lost their source of income affected by the epidemic can submit their credit records according to the adjusted repayment arrangements.
multiple banks can postpone repayment
Housing is an important topic closely related to everyone. The epidemic has had an impact on the lives of many people, especially for individuals and small and micro enterprises with limited cash flow. How to repay the loan in time is an urgent task.
The first financial reporter learned that at present, a number of large state-owned banks and joint-stock banks have issued relevant measures to provide deferred loan repayment to specific groups in areas seriously affected by the epidemic, such as Shanghai and Jilin, but the policies of each bank are different.
In large state-owned banks, Industrial And Commercial Bank Of China Limited(601398) customer service told reporters that in Shanghai, four groups of people can apply for the delayed loan repayment policy during the epidemic, including those hospitalized or isolated due to covid-19 pneumonia and their spouses; Persons and their spouses who need to be isolated and observed for epidemic prevention and control; Staff involved in epidemic prevention and control; People who have temporarily lost their source of income affected by the epidemic. As for the delay period, you need to ask the lending bank for details.
The above customer service of ICBC also said that how to prove that they belong to the above-mentioned group needs further confirmation from the loan handling bank, and the final reply of the loan bank shall prevail. If the application is not passed, the overdue repayment will still affect the credit investigation. As the outlets in the sealed area are basically closed, customers can directly contact the manager of the loan handling bank for registration.
The reporter learned that at present, in Jilin, Industrial And Commercial Bank Of China Limited(601398) for normal loan users who temporarily default due to the epidemic, the deferred withholding policy has been applied. During the deferred withholding period, no credit investigation and no penalty interest will be charged. “However, this policy is a temporary policy. It will be cancelled after Jilin is unsealed. The borrower needs to repay the principal and interest of the extended loan in time before the next repayment date on the unsealing date.” Industrial And Commercial Bank Of China Limited(601398) customer service said.
The reporter learned from CCB Shanghai branch that the bank has also issued service policies such as deferred repayment of personal loan business. “Since the outbreak of covid-19 epidemic in early 2020, our bank has issued relevant service policies such as deferred repayment during the epidemic period for personal housing loans, personal consumer loans and other businesses, which have been continued to this day.” CCB Shanghai Branch said.
It is reported that the applicable population includes those hospitalized or isolated due to covid-19 pneumonia, and those who need to be isolated for epidemic prevention and control; Staff involved in epidemic prevention and control, including medical workers, military police, street community workers and government staff involved in epidemic prevention and control; Customers who have temporarily lost their source of income affected by the epidemic.
For the above loan users, CCB Shanghai Branch mainly provides three types of adjustment methods: one is the short-term deferred repayment of up to 28 days, and the deferred period does not affect collection and credit investigation; Second, adjust the bill plan. According to the situation of customers affected by the epidemic, you can choose to adjust the bill plan in stages to reduce the current installment repayment, and the reduced part will be returned in later months; Third, extend the loan term, extend the overall term of the loan, postpone the maturity date and reduce the amount of installment repayment.
“There are relevant policies.” When asked whether it is possible to apply for delayed repayment of housing loans, Agricultural Bank Of China Limited(601288) customer service told reporters that the lender itself needs to provide the lender’s name, certificate number, lending bank, business to be handled and current difficulties, and register. After returning to work, it will take the initiative to contact the customer to verify the relevant situation, and the specific policies will be connected by the relevant staff.
The reporter also asked the customer manager of Agricultural Bank Of China Limited(601288) a sub branch. He told the reporter that since the repayment date of ABC is basically on the 20th, if it cannot be unsealed before the 20th, there will be policies, and there is no clear requirement at present. “If it is a large number, there will be policies. At that time, the announcement will prevail.”
Bank Of Communications Co.Ltd(601328) customer service also reported that at present, the bank has relevant policies and the owner needs to contact the lending bank for specific information. In the 19 financial measures released by bocom earlier, it was mentioned that for medical staff and government staff participating in epidemic prevention and control, confirmed patients, isolated personnel (including isolated observers), suspected patients, as well as their spouses and other personal loan customers, repayment policy support was provided, and a grace period of three months was given as appropriate.
In the joint-stock bank, China first finance and economics learned that Industrial Bank Co.Ltd(601166) , China Zheshang Bank Co.Ltd(601916) and China Zheshang Bank Co.Ltd(601916) have launched relevant measures. For example, Industrial Bank Co.Ltd(601166) Shanghai Branch will grant a grace period of up to 3 months for the repayment of hospitalized or quarantined personnel infected with new pneumonia, staff participating in epidemic prevention and control and customers whose cash flow is affected under the epidemic; At the same time, mobile banking is provided for mortgage customers to handle “pay as you go” repayment online, which can not repay the loan principal for up to three years, so as to relieve the repayment pressure.
The reporter learned that at present, 36 customers of the bank have applied for “pay as you go” online, involving a loan of 72.47 million yuan. In addition, in terms of business loans and consumer loans, Industrial Bank Co.Ltd(601166) Shanghai branch is stepping up the elimination of customers trapped by the epidemic and will provide epidemic support policies such as grace period and extension of loan period according to the actual situation.
China Zheshang Bank Co.Ltd(601916) said that the bank’s personal loan and credit card business provided deferred repayment services for those who were unable to work, infected or quarantined due to the epidemic, participated in the fight against the epidemic and other reasons. If the customer is overdue within the grace period, it may not affect the customer’s credit investigation record. The default interest and compound interest of various loans within the grace period can be reduced and exempted, and the delay period can be up to 3 months.
“The penalty interest and compound interest caused by the three-month extension can be reduced or exempted, and the central bank’s credit investigation can be adjusted.” China Zheshang Bank Co.Ltd(601916) Shanghai Branch told reporters that as of the end of March, the bank had accepted three applications for deferred repayment of personal loans, totaling 1.55 million yuan.
one case one discussion, housing loan is still a good asset
In fact, this policy of delayed repayment is not the first time. In the early stage of the epidemic in the first two years, the regulator put forward relevant rescue policies for personal credit.
Moreover, with more and more attention paid to credit investigation, in the anti epidemic support policy, the regulatory authorities also emphasized the protection of credit investigation and required financial institutions to protect the rights and interests of credit investigation.
In February 2020, the central bank and other five departments issued the notice on further strengthening financial support to prevent and control the epidemic of pneumonia in New Coronavirus. It clearly pointed out that financial institutions should properly tilt their credit policies on inpatients who are infected with new pneumonia, quarantine personnel, epidemic prevention and control need to isolate observers, participate in epidemic prevention and control personnel, and temporarily lose their income sources affected by the epidemic. Flexibly adjust the repayment arrangements of personal credit such as housing mortgage and credit card, and reasonably postpone the repayment period.
In terms of ensuring credit investigation, the above notice requires that for those who are hospitalized or isolated due to infection with new-type pneumonia, those who need to isolate observers and those who participate in epidemic prevention and control, and those who fail to repay in time due to the impact of the epidemic, the relevant overdue loans may not be reported as overdue records after being determined by the access institution, and those that have been submitted shall be adjusted. Individuals and enterprises that have temporarily lost their source of income affected by the epidemic can submit their credit records according to the adjusted repayment arrangement.
Now, during this round of epidemic prevention and control in Shanghai, Shanghai local financial supervision bureau, together with the Shanghai Branch of the central bank, Shanghai Banking and Insurance Regulatory Bureau, Shanghai Securities Regulatory Bureau and relevant industry authorities in Shanghai, issued the financial support measures of Shanghai to fully fight the epidemic and help enterprises promote development, which made it clear that individuals and enterprises who temporarily lose their source of income affected by the epidemic can submit their credit records according to the adjusted repayment arrangements.
In addition, the above measures also said that for those who are hospitalized or isolated due to covid-19 pneumonia, those who need to isolate observers and those who participate in epidemic prevention and control and fail to repay in time due to the impact of the epidemic, the relevant overdue loans can not be reported as overdue records after being determined by the access institution, and those that have been submitted can be adjusted.
In this context, major financial institutions are taking positive action Industrial Bank Co.Ltd(601166) Shanghai Branch said that it would provide credit investigation protection to customers with temporary repayment difficulties caused by the epidemic, and submit credit records according to the adjusted repayment arrangement to avoid damage to the credit investigation records.
However, there are also views that the implementation of deferred repayment of principal and interest on personal loans is difficult at the operational level, such as how to determine that the applicant does have difficulties. In this regard, the reporter learned that most banks currently adopt a case by case approach, depending on the situation.
“From the data of individual housing loans and consumer loans, it is true that some customers’ income has been affected to some extent due to the epidemic. Objectively speaking, the number of customers applying for deferred repayment has increased. After applying for deferred repayment, these customers basically repay on schedule according to the deferred repayment plan.” China Zheshang Bank Co.Ltd(601916) executives said at the recent 2021 annual performance conference.
According to the annual report data disclosed by 13 state-owned banks and joint-stock banks, by the end of 2021, the non-performing rate of individual housing loans was lower than 0.5%. Among them, the non-performing rate of housing mortgage of Bank of communications, ICBC and Postal Savings Bank Of China Co.Ltd(601658) decreased compared with the previous year, and the non-performing rate of CCB increased slightly by 0.01 percentage points
