The bank is strengthening the management of personal transaction channels. On April 7, according to incomplete statistics by the reporter of Beijing business daily, recently Shanghai Pudong Development Bank Co.Ltd(600000) , Agricultural Bank Of China Limited(601288) and other banks successively issued announcements announcing the adjustment of the limits of personal online banking, palm bank transfer and non counter business of some customers. For the reasons for the adjustment, the customer service staff of the above banks responded that it was mainly to prevent telecom network fraud. In recent years, telecommunications network fraud cases have occurred from time to time. Criminals link phishing websites by scanning QR codes and text messages to steal funds from customer accounts. In the view of analysts, the online channel transaction limit is expected to continue in the short term in the future, but it is not ruled out that banks will achieve a dynamic balance between business risk prevention and user convenience by improving the level of risk control and financial technology in the medium and long term.
multiple banks adjust online channel transaction limit
long unused account or reduced online trading limit
“Recently, telecommunications network fraud has occurred frequently. In order to ensure the security of customers’ accounts and funds and implement regulatory regulations, our bank will successively adjust the transfer limits of personal online banking and handheld banking of some customers.” Agricultural Bank Of China Limited(601288) was mentioned in the recently released announcement on reducing the transaction limit of some customers’ online financial channels (hereinafter referred to as the announcement).
What kind of customers will be adjusted? How much will the limit be reduced? In this regard, the reporter of Beijing business daily learned from Agricultural Bank Of China Limited(601288) customer service personnel on April 7 that relevant customers such as abnormal transactions and long-term unused transactions may be reduced, but there is no fixed limit, which depends on the opening bank and customers. For the specific reasons for the reduction, the customer service staff of the bank responded that it was mainly to prevent telecom network fraud and implement limit control on some personal account electronic channels.
It is understood that previously, Shanghai Pudong Development Bank Co.Ltd(600000) Chengdu Branch, Changsha branch and Fuzhou branch also successively issued announcements on adjusting the non counter business limit of personal bank settlement account, announcing that the non counter business limit of personal bank settlement account will be adjusted appropriately according to the use of the account.
On April 7, the reporter of Beijing business daily consulted Shanghai Pudong Development Bank Co.Ltd(600000) customer service personnel about the reason and impact of the adjustment of the limit, which was mainly to further implement the requirements of the people’s Bank of China for hierarchical and classified management of individual accounts, prevention of Telecom fraud and anti money laundering, so the limit of non counter transactions was adjusted. Taking Shanghai Pudong Development Bank Co.Ltd(600000) Chengdu Branch as an example, the above-mentioned customer service staff said that Chengdu Branch has carried out non counter business limit management for stock accounts. For accounts that have not been used for a long time, the limit may be reduced to 1000 yuan per day, compared with 50000 yuan per day for customers who independently opened non counter transactions in mobile banks.
According to Su Xiaorui, a senior analyst in Analysys analysis financial industry, the recent adjustment of online channel transaction limits by many banks is similar to the previous move of banks to clean up their sleep accounts. In recent years, the phenomenon of telecom network fraud, swiping and stealing the funds in the card through the bank card occurs frequently, which brings challenges to the bank’s risk prevention and the customer’s capital security.
“Recently, many banks have adjusted the online channel transaction limit, which is mainly related to the frequent occurrence of fraud and more illegal transactions.” Wang Pengbo, a senior analyst in the financial industry of Broadcom, further analyzed and pointed out that generally speaking, the elderly who are easy to be cheated, the users with long-term abnormal amount of account in and out and suspected of money laundering may become the objects of restriction.
seek dynamic balance between risk prevention and convenient use
In recent years, telecommunications network fraud cases have occurred from time to time. Criminals link phishing websites by scanning QR codes and text messages to steal funds from customer accounts China Everbright Bank Company Limited Co.Ltd(601818) financial market analyst Zhou Maohua believes that the bank’s reduction of online channel transaction limits for some customers is mainly to prevent risks such as telecom fraud and phishing websites, and better protect the security of customers’ accounts and funds. Online financial services are developing rapidly and transactions such as transfer and payment are frequent. If customers encounter Telecom fraud and the amount of transfer and payment is reduced, the loss can also be minimized.
As for how to restore or increase the online channel transaction limit after being reduced, Agricultural Bank Of China Limited(601288) pointed out in the announcement that if customers need to increase the online transfer limit, they can bring valid ID cards and bank cards to any outlet of the bank. Some regions may need to provide other supporting materials due to local regulatory requirements Shanghai Pudong Development Bank Co.Ltd(600000) Chengdu Branch, Changsha branch and Fuzhou branch also mentioned in the announcement that if customers really need to increase the amount of non counter business, they can take their original valid ID card and bank card to any business outlet of the corresponding branch for identity verification.
Referring to the impact of reducing the online channel transaction limit, Su Xiaorui said that this adjustment can prevent large-scale fraud and build a defense line for the capital safety of bank customers to a certain extent; For cardholders, it may cause inconvenience in daily consumption and transactions, but it also helps to prevent and reduce potential capital risks to a certain extent.
The reporter of Beijing business daily noted that some customers have recently reported on the network platform that they have been reduced the online transaction transfer limit. When they go to the bank outlet, they are told that they need to provide salary flow. However, due to the nature of work, it is difficult to provide salary flow, resulting in the inability to increase the transfer limit. In this regard, Zhou Maohua believes that the important reason for banks to adjust the upper trading limit is to ensure the safety of customers’ accounts and funds, and strive to balance the convenience of customers’ transactions. In the future, banks will dynamically adjust with the changes of online trading environment and demand. The high-quality development of finance is to continuously improve the consumer experience on the premise of safety.
For the future trend of online channel transaction management, Su Xiaorui said that the online channel transaction limit in the future is expected to continue in the short term, but it is not ruled out that banks will achieve a dynamic balance between business risk prevention and user convenience by improving the level of risk control and financial technology in the medium and long term.
For customers with long-term, high-frequency and large consumption or transfer needs, Su Xiaorui suggested that “customers need to pay attention to the latest rules of the bank, supplement information according to the rules of the bank if necessary, or disperse funds in different banks to deal with temporary capital arrangements. Of course, the most important thing is to protect their own private information and be cautious about external information collection with unknown subject”.
