2021 annual report (Stock Code: China Pacific Insurance (Group) Co.Ltd(601601) )
2021 is a milestone year in the history of China Pacific Insurance (Group) Co.Ltd(601601) development. We are celebrating our 30th birthday.
In the face of the external environment with increasing uncertainty, we forge ahead, meet difficulties, focus on key areas and key links, unswervingly deepen transformation, and walk down-to-earth on the road of high-quality development.
Standing at the starting point of the company’s new journey of development, we firmly remember our mission, always keep our original heart, stick to the origin, start our business, strive to build a new highland of high-quality development, and accelerate the construction of a world-class financial and insurance service group with global competitiveness. Introduction to 2021 annual report 1
On October 29, 2021, CPIC home Chengdu Yiyang community and Dali LeYang community opened simultaneously, which means that the new business model of “insurance products + pension community + professional services” of CPIC was officially put into operation.
Cui Ling and her wife Zhang Zhiyuan are the first residents of taibaojiayuan Chengdu community. The two elders are military doctors before leaving, pay special attention to health management and have high requirements for quality of life. After staying in Taibao home for three months, you can integrate into the community by opening the door. In recent years, China Pacific Insurance (Group) Co.Ltd(601601) comprehensively promoted the “Taibao service”. The door is a comfortable small home. The two elders feel very comfortable and satisfied. Construction, focusing on “comprehensive enhancement of service capacity and acceleration of intelligent service”
Efficiency, customer experience, leading the market Gradually improve the value of customers “” we don’t need to do all the trivial and troublesome things in life by ourselves, so as to promote the continuous upgrading of the supply capacity of products and services. When the room is cleaned, we go to Taiyi restaurant for dinner, with rich dishes. In 2021, China Pacific Insurance (Group) Co.Ltd(601601) 601 based on the new development stage, we are nutritious and healthy from customers. We first participate in finger exercises and household perspective every morning, which is “Taibao service” Give new connotation, “responsibility, eight section brocade morning exercise, and participate in activities separately in the afternoon. The wisdom and temperature of housekeeper design and arrangement” has become our label: daily interest activities. Every new year’s festival is more lively. The sports meeting, birthday party, reading party, Party… Every day is full of schedule. The four-level “service” from the innovative establishment group to the central branch company can be enriched
In the “official” system, 800 managers have added the identity of “service officer” to effectively undertake the important mission of “infiltrating service cells into transformation and operation”; “Taibao home” has initially realized the national layout of “East, West, North and South”, the implementation of three product lines of home care, happy care and healthy care, the release of the “five hearts” elderly care service system, and the content and quality of elderly care services
Continuous upgrading of quality; “Tai”, an important carrier of insurance products + health services, covers more than 2800 public hospitals in 400 cities across the country,
Benefiting 18 million customers; Successfully released the first self-developed health care system, which is designed for our elderly people everywhere. Kang service brand “Taiyi housekeeper”, professional medical service capacity building. You see, cabinets and tables have invisible handrails, and the existing facilities have taken substantial steps. Good looking and convenient for me; There is a small flange on the table of the bedside table. I’m not afraid of spilling the pills when I take them; There is also the small stool at the door when changing shoes. It is neither high nor low. It is good and comfortable. It is said that this height is specially designed. “
2 ｜ China The Pacific Securities Co.Ltd(601099) insurance (Group) Co., Ltd
Zhang Zhiyuan and Cui Ling
Residents of Taibao home Chengdu International care community
In the pension service system of Taibao home, it covers the establishment of “Taixue” for the elderly, the introduction of professional online and offline high-quality courses to meet the services of post life services, medical care, entertainment and social networking, and the cultivation and further study of the interests of the elderly.
Through all-age coverage, all-weather response and all-round care, Taibao home adheres to the principle of “asking for medical treatment for diseases, being unable to be happy and enjoying the good time of” comfort, happiness, joy, peace of mind and peace of mind “in terms of health of the elderly. Based on the concept of “care, rehabilitation and health care”, Taibao home will provide rich health management services such as star hotels, international standard fangjialvtong, “Taiyi housekeeper”, Internet hospitals and so on. In addition, the multi-professional life team with housekeeper as the contact point and medical resources create a “medicine” in the hospital + out of the hospital, online + offline, provide one-stop life assistance, carefully arrange the life of the elderly all day, provide a closed-loop service for nursing, health and health, and provide cordial, friendly, professional and reliable solutions for the elderly.
In addition, the community has also established a residents’ Council to implement accessible health services.
The chief executive is responsible for the establishment of a sound system of communication and effective interaction in the community, so as to enrich the chief executive’s system and intelligent service. King, introducing advanced facilities and equipment, from the aspects of fast life, safety protection and smart catering, Taibao home has nearly 4000 kinds, which is designed to provide customers with home, family communication and other dimensions, so as to build a 5g nutritional dish library in an all-round way, provide delicious food with different flavors every week, and turn the diet into a smart elderly care community of the times.
A pleasure; Nutritionists carefully match, set meal + Zero meal selection mode. In 2022, Taibao home Hangzhou international nursing community and Shanghai purang have a perfect balance between nutrition, safety and personalization. Tuo international health care community will also be put into operation. With the continuous improvement of cultural and entertainment in practice, Taibao home has launched the content and service quality of elderly care services with common appreciation of elegance and interest and dynamic and static improvement. Taibao home is committed to the characteristic projects of being suitable for the long term, teaching and learning, and collecting less and more. In the future, we will also take full care of the body, heart and spirit of the people, and encourage them to enjoy a beautiful and long life. The leader of 2021 annual report ｜ 3 ms. Xie, the marketing manager of top 500 enterprises, is 34 years old and now lives in the customer of “imperial medical housekeeper” in Shanghai
On April 26, 2021, Guangci Taibao Internet hospital, jointly initiated by China Pacific Insurance (Group) Co.Ltd(601601) and Shanghai Ruijin Hospital and Sequoia China, was successfully unveiled; On September 30, China Pacific Insurance (Group) Co.Ltd(601601) internet medical and health service brand “Taiyi housekeeper” was officially released.
As one of the key projects in the China Pacific Insurance (Group) Co.Ltd(601601) great health layout, “Taiyi housekeeper” faces the family scene, breaks through regional restrictions and reaches the whole country, providing 7 24-hour online consultation, health consultation, drug distribution and other services for the general public, so that customers can have famous doctors for serious diseases, continuous management of chronic diseases and no serious treatment for minor diseases, One stop to meet the personalized medical and health needs of the whole family. After less than a year, “Taiyi housekeeper” has more than 1 million registered users and more than 130000 service members. The high-quality health care service experience continuously exported by “Taiyi housekeeper” confirms that the China Pacific Insurance (Group) Co.Ltd(601601) great health strategy is advancing in a solid and orderly manner. The establishment and improvement of the health management service system will help China Pacific Insurance (Group) Co.Ltd(601601) 601 further improve the service quality, efficiency and profitability, and its compound benefits will play a greater value in the future.
A famous doctor asks Mr. Han about the old man’s blood sugar every day,
Mr. Jin suffers from lumbar spine disease and needs chiropractic treatment. He provides targeted drug treatment and home care suggestions
After the operation, I went to many hospitals. The doctors’ opinions were not unified. Considering the special dietary needs of the elderly, I also took into account the food at home
No expert number. In the face of the large materials that may exist in the operation, the dietary collocation suggestions were given. See the old mother’s blood sugar
Risk, Mr. Kim and his family are entangled. Mr. Han praised his friend’s good control: “the housekeeper of the imperial doctor,
Under the suggestion, Mr. Jin turned to the “imperial medical housekeeper”. Family tease zhele (Xi’an dialect, which means very good)! “
Doctors and orthopedic expert team first build a hospital through online consultation
After further examination, Mr. Yijin explained in detail that the minor illness was not cured
Several feasible treatment schemes and the advantages and disadvantages of each scheme are discussed. Ms. Xie’s children often cough after getting up in the morning,
Solved Mr. Jin’s doubts and helped Mr. Jin make an appointment. At first, it didn’t attract the attention of his family. After a few weeks, thank you
Spine surgery expert from the top three hospitals. During the period of postoperative recovery, the lady was a little nervous and thought of “imperial medical housekeeper”. through
The family doctor was on standby for 7 24 hours, guarded the whole process, and replied to the video inquiry at any time. Ms. Xie’s family doctor understood it carefully
Problems, and for many times, considering the situation of children’s mouth and throat in terms of postoperative recovery and nutritional conditioning, it is considered as nasal secretion
Active trigger guidance. In the family doctor and rehabilitation division’s fingers, countercurrent to the throat is more likely to cause cough, and it is recommended to treat it
Under the guidance, Mr. Jin recovered well and had a relaxed attitude. He took the child to the otolaryngology department of the hospital and stung carefully at the same time
Family and children are also at ease. Ask Ms. Xie to keep the children warm. Ms. Xie takes care of the children
After arriving at the hospital, it was clearly diagnosed as “postnasal drip syndrome”.
How to use the normal saline spray to teach the family doctor patiently?
In December 2021, Mr. Han’s mother just left the hospital, took care of his nasal cavity, did a good job in daily nursing work and told him what to pay attention to
Xi’an city’s communities implemented closed management due to the epidemic, Han Xianxiang. After a week of meticulous observation and communication,
While taking care of the living materials, Sheng was worried that his mother could not make a significant improvement in his child. Since then, Ms. Xie often asked “too much”
Worried about the doctor’s return visit. At this time, a “Taiyi housekeeper” in wechat inquires about children’s growth and health,
“Medical housekeeper” provides unlimited family doctors with targeted solutions to Xi’an citizens in closed management.
The push of “free medical consultation service” brightened his eyes. Mr. Han tried to contact the “imperial medical housekeeper”. In knowing
When Han’s mother suffered from diabetes and other chronic diseases, the family of the patients began to serve and be loyal to their profession. The doctor of the imperial physician would set up another doctor specializing in geriatrics for Mr. Han, and eventually worked to bring high-quality medical experience to thousands of households and serve the students together. During the long period of home isolation, the two people were escorted by a sustained and stable healthy life.
