Leshi potato chips eat a pinch of hair? Customer service: Yes, but it's not very delicious. What's the matter

On March 27, Leshi potato chips ate a pinch of hair and paid 1000 yuan on Weibo hot search.

It is reported that recently, Ms. Qi bought three packs of Leshi potato chips at Shanghai Puxin store of Lianhua supermarket, while eating potato chips, she found a pinch of potato chips with inexplicable hair

In this regard, Leshi customer service responded that those are the roots of potatoes and can be eaten, but they are not very delicious . Subsequently, Leshi staff contacted Ms. Qi and said that in accordance with the food safety law compensation of 1000 yuan , the problem potato chips would be returned to the factory.

In view of the above situation, some media asked PepsiCo food e-commerce customer service. The other party said that the products sold by the company have undergone strict quality testing before leaving the factory to ensure that all performance indicators meet relevant product standards and there are no quality problems.

The topic appeared on the hot search, causing hot discussion among netizens. Some netizens said that it seems to be the root of potatoes, while others believe that Ken can be foreign bodies such as hemp rope. Since there are foreign bodies, there are food safety problems.

and not long ago, Leshi potato chips announced a price increase

On March 21, a "Leshi potato chip price adjustment notice" circulated on the Internet. According to the notification letter, "PepsiCo has decided to adjust and optimize the supply prices of some Leshi bagged potato chips and Leshi big wave potato chips sold through direct supply channels from April 15, 2022 ".

In addition, PepsiCo emphasized in the notice that for the pricing in the end market, "The suggested selling prices of different products will be provided according to the product cost and Market Research for your reference only. The above suggested selling prices will also be revised and provided from time to time according to the company's product cost and market research. In any case, the above suggested selling prices do not have any force on your customers, and your customers have complete and independent pricing power".

The relevant person in charge of PepsiCo confirmed to the Beijing business daily, "with the rising prices of raw materials, costs and labor costs in various production processes , although we have taken many measures to improve production efficiency and reduce production costs, we still face great pressure. In order to ensure the consistent high standards of products, we have to adjust the prices of individual products to a limited extent."

"Generally speaking, will rise once every 2-3 years. If the price rise in the supply chain tends to be stable, it may rise once every 3-5 years. "

In the view of insiders, the price rise is mainly based on factors such as the rise of raw material costs. However, potato chips are non essential consumer goods, and the price rise may not excessively affect sales, but for consumers, food safety is the top priority.

In addition, according to incomplete statistics by the reporter of Beijing business daily, since 2021, the food enterprises that have announced price increases include Jiajia Food Group Co.Ltd(002650) , Jiangsu Hengshun Vinegar-Industry Co.Ltd(600305) , Sichuan Teway Food Group Co.Ltd(603317) ; Chen Ke Ming Food Manufacturing Co.Ltd(002661) ; Fu Jian Anjoy Foods Co.Ltd(603345) , Haixin Foods Co.Ltd(002702) , related to quick-frozen food and prefabricated dishes; Chacha Food Company Limited(002557) , Chongqing Fuling Zhacai Group Co.Ltd(002507) , etc. in snack and snack track. Without exception, the price rise reasons given by the above enterprises are inseparable from the rise of costs.

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