It was announced at 16:34 on March 21 that on March 21, 2022, a Boeing 737 of China Eastern Airlines lost contact over Wuzhou while performing the mission of Kunming Guangzhou flight. At present, it has been confirmed that the plane crashed. There are 132 people on board, including 123 passengers and 9 crew members. The Civil Aviation Administration has started the emergency mechanism and sent a working group to the scene.
The reporter of Shanghai Securities News learned that China Life Insurance Company Limited(601628) life insurance company started the emergency plan for major emergencies at the first time and immediately carried out the investigation and rescue of customers in danger China Life Insurance Company Limited(601628) property insurance company also launched the emergency plan for major emergencies at the first time, and established an emergency leading group headed by Liu Anlin, President of the company, and a joint emergency working group of general, provincial, municipal and county companies to carry out the investigation and claim settlement of customers in danger.
It is understood that China Life Insurance Company Limited(601628) life insurance company and China Life Insurance Company Limited(601628) property insurance company have launched a number of emergency service measures.
First, actively assist government departments and relevant units to carry out customer accident investigation; Second, provide customers with multi-channel report services such as app or wechat self-service, customer service telephone and local claim settlement telephone, and 24-hour report acceptance service; Third, optimize the supporting materials of special cases. According to the relevant information released by the government or government authorized institutions, the company takes the initiative to settle claims, and the applicant does not need to provide other supporting materials.
China Life Insurance Company Limited(601628) life insurance company said that it would continue to pay attention to the progress of search and rescue, pay attention to the customer’s accident information, open the green channel for claims settlement immediately once the company’s customers are found, actively do a good job in claims settlement services, and provide 24-hour report acceptance and claim settlement consulting services.
China Life Insurance Company Limited(601628) property insurance company said it would continue to pay close attention to the follow-up progress of the accident, actively carry out relevant measures, actively follow up various work, and fully cooperate with government departments in various rescue and aftermath work.
