Recently, the development trend of the epidemic in Shenzhen is severe and complex. In this battle without gunpowder smoke, Bank Of Communications Co.Ltd(601328) Shenzhen branch actively practices the responsibility of state-owned banks, pays overall attention to the epidemic prevention and control and financial service guarantee, and builds a strong financial defense line against the epidemic.
Special affairs shall be handled specially to ensure the front line of anti epidemic
At present, the Shenzhen Branch of Bank of communications adheres to the principle of “giving priority to anti epidemic, dealing with urgent matters and dealing with special matters”, and makes every effort to ensure the financial needs of the front line of anti epidemic.
A technology company in Shenzhen produced anti epidemic materials such as masks, forehead temperature guns and sterilization lamps, which provided tens of millions of yuan of anti epidemic products for the society. With the rebound of the epidemic, the enterprise’s operating costs increased and there was a capital gap. After the enterprise applied for a loan of 1.5 million yuan, the Bank of communications opened a green channel at the first time and completed the review on the same day to help the enterprise prepare for work and production.
A Security Service Co., Ltd. in Shenzhen is one of the anti epidemic enterprises in Shenzhen. Since the current round of epidemic, the company has dispatched more than 1100 front-line security guards. The scope of service involves front-line anti epidemic work such as multiple isolated hotels and Hong Kong bus connection points, community nucleic acid detection points, community checkpoints, as well as multiple key management and control areas and epidemic flow investigation. Whether the special loan can be obtained on time will directly affect the normal salary of the company’s anti epidemic front-line staff. After learning about the situation, from the outlet to the branch, the staff of BOCOM overcame the difficulties of home office and efficiently cooperated in handling the credit business, and completed the loan capital of 33 million yuan on the same day.
Relieve difficulties and overcome difficulties with customers
In order to fully cope with the impact of the epidemic on enterprise operation and do a solid job in “six stabilities” and “six guarantees”, Shenzhen Branch of Bank of communications simplified the credit process of small and micro enterprises and optimized online standardized loan products. For enterprises with high-tech investment qualification, the credit line of 1 million yuan will be increased on the basis of the original credit line, so as to ensure that the majority of small and micro enterprises of scientific innovation get sufficient “blood” supply.
In order to implement the national policies and effectively reduce the burden on enterprises, Shenzhen Branch of Bank of communications has taken a number of measures to reduce fees and profits, such as reducing the loan interest rate of small and micro enterprises, reducing fees, delaying principal and interest, renewing loans without principal repayment and so on, so as to solve difficulties for enterprises, benefiting more than 38000 small and micro enterprises and individual industrial and commercial households.
For customers who are difficult to repay on time due to the epidemic, including hospitalized and isolated personnel infected with covid-19 pneumonia, personnel who need to be isolated and observed, staff participating in epidemic prevention and control, and credit card customers who are affected by the epidemic and lose their source of income, the repayment period shall be postponed appropriately according to the needs of customers, and relevant expenses shall be reduced or exempted.
Focus on people’s livelihood and meet the needs of financial services
During the epidemic period, in order to meet the “non-contact” financial business needs of customers, BOCOM gave full play to the online channel service functions such as enterprise wechat, online banking and mobile banking. Account inquiry, transfer and remittance, deposit and financial management, living payment and other major financial service needs can be easily completed with a finger. During the epidemic period, BOCOM launched the “Bank of communications on cloud” business. Customers can call remote agents through mobile app, and remotely handle debit card loss reporting and uncoupling, personal customer information modification, risk assessment and application for public credit certificate without leaving home through video connection, so as to fully ensure customers’ financial service needs.
Under the premise that the emergency service team of Shenzhen Branch is not established during the epidemic prevention and control period, the “emergency service team” of Shenzhen Branch will not be closed strictly.
Fight the “epidemic” with one heart and show responsibility
After the outbreak of this round of epidemic, BOCOM Shenzhen Branch quickly mobilized the whole bank to actively participate in the epidemic prevention and control work, formed a number of “vanguard teams of anti epidemic volunteers”, went to Shenzhen community nucleic acid testing points, assisted the epidemic prevention working group to maintain on-site order, check the health code and Guangdong nuclear acid code of the tested personnel, pasted nucleic acid testing labels, gave warm and patient guidance to the masses, ensured that the nucleic acid collection points remained in good order and helped to improve the efficiency of nucleic acid testing. Among them, Futian sub branch has established 92 anti epidemic party members’ vanguard and anti epidemic youth commando to go to the nucleic acid collection point of Huanggang culture square, and Nanshan sub branch has established a party members’ vanguard composed of 23 people to go to multiple nucleic acid detection points in 7 communities in Nanshan District to carry out voluntary services.
Fight the epidemic with one heart and overcome difficulties together. Bocom Shenzhen Branch is taking practical actions to fulfill its responsibility and help Shenzhen fight the battle of epidemic prevention and control.
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