As the first batch of practice cities for the construction of a new smart city, in recent years, Beijing has made great efforts to improve the digital governance infrastructure, comprehensively promoted the construction of a new “smart Beijing” with data-driven as the core, and significantly improved the richness and coverage of smart applications in relevant fields. On the 28th, the “smart city user experience evaluation report (2021) press conference” hosted by China economic information service was held in Beijing. The construction of Beijing smart city was selected as a typical case.
Since 2020, Beijing has accelerated the construction of a new “smart Beijing” and achieved remarkable results in key areas. The construction of Digital Beijing and smart government has been accelerated in an all-round way, realizing “more data and less errands for the masses and enterprises”; Comprehensively introduce cutting-edge technologies such as big data, cloud computing and artificial intelligence, and build a new generation of intelligent traffic management system based on “one cloud, one center, three networks and five comprehensive applications”; Through cutting-edge technologies such as informatization, IOT and big data, Beijing smart community service platform has been developed to improve the richness and coverage of smart applications
In terms of wisdom education, Beijing has paid attention to the development of new ways to adapt to the future open learning environment in recent years. At the same time, in terms of use experience, it emphasizes increasing the sense of practical acquisition of students and parents. In December 2021, Beijing issued the notice of open online tutoring plan for middle school teachers (Trial), which proposed to build a cloud platform for teachers’ online tutoring, use artificial intelligence and information technology to realize the application, review, management and implementation of online tutoring teachers, and online tutoring data statistics, analysis and supervision by category and level. In terms of use, it is emphasized to provide web pages and app services with convenient experience and friendly interface.
Beijing has also explored various forms of thematic activities, focusing on “experience” and disseminating the “knowable and sensible” significance and value brought by the construction of smart city to society, economy and life.
As one of the three featured activities of the “2021 global digital economy conference”, Beijing held the “2021 Beijing digital economy experience week” in July 2021, with four sections, including experience units such as digital economy scene open day, digital technology experience, digital economy network red punch in visit, digital life consumption and so on. Relevant activities covered dozens of typical digital application scenarios and presented the latest achievements in the construction of Beijing’s smart city. In Beijing square, Beijing Hetu company cooperated with Huawei to build the world’s first “5g + Huawei Hetu” smart business district, covering the smart technology scene of the block, glowing with the new vitality of the historical and cultural block in Qianmen area.
According to the survey, with the continuous enrichment and improvement of digital application scenarios, some smart applications have significantly improved work efficiency, and the effectiveness of applications and user confidence have been enhanced. Taking “smart Beijing tax” as an example, several interviewed enterprise users said that in the past, tax handling was inseparable from three things: queuing, filling in forms and asking for leave. Now the system has realized the “non-contact” tax payment process, and most businesses can be handled online.
Ms. Cui, chief accountant of Beijing Metro Operation Co., Ltd., said that tax handling was very hard in previous years. “Half of the working time a week goes to the tax bureau. When you come, you have to queue up for a long time. You still have to fill in the form with large and small official seals. In fact, the content is almost the same.” Today, the online service provided by “smart Beijing tax” not only realizes less running, but also eliminates the need to fill in forms repeatedly through data capture technology.
The person in charge of the collection, management and science and Technology Development Office of Beijing Municipal Taxation Bureau said that “smart Beijing taxation” not only facilitates taxpayers and payers, but also enables tax personnel to improve their work efficiency through online personalized tax guidance, electronic tax payment and intelligent AI tax handling, “Through AI tax intelligence, 90% of online businesses can be approved automatically, and all audit processes can be completed in 2 minutes. Through scene restoration and remote interaction, Beijing tax has realized that online services are not closed, the city’s average daily ‘online guidance’ exceeds 2200, and the consultation satisfaction rate reaches more than 98%.”
In the convenience of digital government services, the Beijing municipal government service authority has promoted more than 900 government services to integrate into the Alipay digital “civic center”. The convergence services cover 54 areas, including public security, civil affairs and social security, and meet the daily needs of citizens. This will further enhance Beijing’s ability to serve government affairs.
(Xinhua Finance)
