Our reporter Wei Qiao reported that “in 2021, China’s service outsourcing industry continued to maintain rapid growth, and the contract amount of offshore service outsourcing exceeded 1 trillion yuan for the first time in the whole year, realizing a good start in the 14th five year plan.” Gao Feng said at a regular press conference held on January 27.
According to Gao Feng, in terms of industrial scale, in 2021, Chinese enterprises undertook 2134.1 billion yuan of service outsourcing contracts and 1497.2 billion yuan of implementation, with a year-on-year increase of 25.4% and 23.6% respectively. Among them, the contract value of undertaking offshore service outsourcing exceeded 1 trillion yuan for the first time, reaching 1129.5 billion yuan and 860 billion yuan, Year on year growth of 16.0% and 17.8% respectively (in US dollars, the contracted value of service outsourcing in 2021 was US $322.4 billion and the executed value was US $226.5 billion, with a year-on-year growth of 30.9% and 29.2% respectively. Among them, the contracted value of offshore service outsourcing was US $171.7 billion and the executed value was US $130.3 billion, with a year-on-year growth of 22.3% and 23.2% respectively).
From the perspective of business structure, the implementation amount of Chinese enterprises undertaking offshore information technology outsourcing (ITO), business process outsourcing (BPO) and knowledge process outsourcing (KPO) was 363.1 billion yuan, 130.8 billion yuan and 366.1 billion yuan respectively, with a year-on-year increase of 13.3%, 11.1% and 25.3% respectively. Among them, offshore service outsourcing businesses such as management consulting services, construction machinery maintenance services, new energy technology R & D services, e-commerce platform services, information technology solution services, industrial design services, pharmaceutical and Biotechnology R & D services grew rapidly, with a year-on-year increase of 141.8%, 93.9%, 90.4%, 43.3%, 41.2%, 37.7% and 24.7% respectively.
From the perspective of regional layout, 37 service outsourcing demonstration cities in China have undertaken a total of 959.1 billion yuan of offshore service outsourcing contracts and 733.6 billion yuan of implementation, accounting for 84.9% and 85.3% of the national total respectively. The contract value of offshore service outsourcing undertaken by the Yangtze River Delta is 510 billion yuan and the executed value is 402.2 billion yuan, accounting for 46.0% and 46.8% of the national total respectively.
From the international market, China’s offshore service outsourcing execution of the United States, Hong Kong, China and the European Union were 1994 billion yuan, 145.6 billion yuan and 115.4 billion yuan respectively, accounting for 53.5% of China’s offshore service outsourcing execution, with a year-on-year increase of 28.6%, 21.5% and 18.6% respectively. China has undertaken one belt, one road, and 226 billion 100 million yuan offshore service outsourcing contract, with an implementation amount of 161 billion 600 million yuan, up 25.7% and 18.7% respectively over the same period.
From the perspective of the nature of enterprises, the implementation amount of offshore service outsourcing undertaken by private enterprises was 232 billion yuan, accounting for 27.0% of the country, with a year-on-year increase of 27.1%, 9.3 percentage points higher than the national average growth rate. The executed value of offshore service outsourcing undertaken by foreign-invested enterprises was 370 billion yuan, accounting for 43.0% of the country, with a year-on-year increase of 16.1%.
